Customer Testimonial Video Coordinator

$5000-10000 USD

Closed

Posted 7 days ago

$5000-10000 USD

Paid on delivery

We are producing a new infomercial for an existing, and successful pain relief product, and need a detail-oriented coordinator who can take the database of existing customers, and help us find the best 20 to 25 users to participate in the infomercial. Scope of work From the existing databased of product users, you will reach out and locate enthusiastic customers, confirm their willingness to record, pre-interview them and work with the show director and client to make the final decision on whom to film. Once that is completed you will manage scheduling the talent and should be available to make sure that talent is prepared and ready to be filmed, either remotely (using their own phone cameras), or in person if they are near our production locations of Utah, Arizona and Southern California. We would like to start the project by the end of August and anticipate 2 months to finalize the interview subject list. Production will be over the course of 1 month. This is a freelance project so you may do work on other projects as long as our milestones and performance are met. If you are a people person, like coordinating authentic stories and managing production logistics, then we would like to hear from you.

Project ID: 40629077

About the project

4 proposals

Active 7 days ago

Location: United States

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4 freelancers are bidding on average $8,013 USD for this job

@Aaleen110

The database of existing customers is the critical piece here, making sure we get the right people. I would start by segmenting that database based on purchase history and any previous engagement data, prioritizing those who have been customers longer or shown repeat purchases. Then I will begin outreach, using an email template initially, so we can track responses efficiently. For those who respond positively, I will schedule brief video calls to gauge their enthusiasm and ability to articulate their positive experience. I would assume the customer database is in a CSV or similar accessible format, and that we have a system in place for managing outgoing communication and tracking responses. What is the preferred method for remote filming, and what level of quality is expected for these user-generated clips? Once selected, I will manage the scheduling of these 20 to 25 individuals, coordinating their availability with the director's filming schedule, whether that's remote or in-person. I will also prepare them with clear instructions on what to expect and how to present themselves for the filming, ensuring they are ready. I am a Preferred Freelancer on Freelancer with a 5.0 rating, 100% on time and 100% on budget. The first day or two would be spent deep-diving into the customer database and initiating outreach to the warmest leads.

$9,850 USD in 21 days

5.0

(3 reviews)

4.3

@eunice771

Hello, I'd love to assist with your participant recruitment and production coordination project. I have experience in CRM management, customer communication, scheduling, and project coordination, and I'm confident I can help identify enthusiastic product users who will represent your brand authentically. I am comfortable contacting customers, conducting structured pre-interviews, documenting responses, and working closely with your production team to narrow down the strongest candidates. I am highly organized, detail-oriented, and experienced in managing schedules, follow-ups, and maintaining clear communication throughout a project. I understand the importance of finding genuine participants who can tell compelling stories on camera. I can manage the recruitment process from initial outreach through final scheduling while keeping accurate records and providing regular progress updates. I am available to begin at the end of August and can commit to the full recruitment and production timeline. I would be excited to contribute to the success of your infomercial and look forward to discussing how I can support your team. Thank you for your consideration.

$7,500 USD in 7 days