Build a IT Support System Web Application (Similar to SysAid & FreshDesk)

Geschlossen Veröffentlicht vor 6 Jahren Bezahlt bei Lieferung
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(Build a IT Support System Web Application (Similar to SysAid & FreshDesk))

Hi

We are in the processing of finishing our website - we are a new UK based IT Managed Service Provider

(similar to [login to view URL] & [login to view URL])

As we offer IT Services to our customers, we need a Web Support Portal built so our customers can raise tickets with us e.g IT problems that need solving as well as asset management of their IT stock

(Similar to SysAid & FreshDesk)

We need someone that has pref. good english communication skills to work with and have a budget of £100 - £400,

We also prefer to work with someone based in Europe.

Thanks,

VinnyKC

--Some extra details on the features required

-we should be able to login to the backend and do all of the management there
-we would for example create a customer called James, in James profile we would add all of his contact details as well as all of his IT equipment (asset management) for example one item could be a Dell PC with serial number, cpu details, memory details, storage details etc.
-we would then provide James with an account where he can login to the front end.
-James will be able to raise new tickets, open new tickets and check which IT equipment is in his profile etc. etc.
-James for example would open a new ticket, the issue could be for example he cannot login to his PC, he would select which device from the drop down menu (Dell PC) and click send, he would then recieve an auto-email saying we have recived his request and someone will be in touch within 24 hours and he will be given a unique reference
- We will then manually contact James and fix his issue
- after we fix his issue we will login and change the ticke to close and he will get an e-mail notification saying the ticket is now closed.

the above are the basic setup of what we need

HTML JavaScript PHP Webdesign WordPress

Projekt-ID: #16235016

Über das Projekt

13 Vorschläge Remote Projekt Aktiv vor 6 Jahren

13 Freelancer bieten im Durchschnitt £646 für diesen Job

infowider11

Dear Client, Thanks for providing opportunity to bid on the project. I m a Web Developer cum designer with 7 years' of experience. I have good skills and good communication, and good attitude.i will do Build a IT Supp Mehr

£400 GBP in 10 Tagen
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mike199

Hi, I specialise in web development. I’m based in Oxford. Your project seems interesting and I do have the required skills. I've done something similar recently, will be happy to share.

£555 GBP in 10 Tagen
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kripanidhi

I WILL BUILD THE EXACT WEBSITE THAT YOU WANT WITH ALL THE FEATURES AND FUNCTIONALITIES THAT YOU WANT. COMPLETE WEB PORTAL (FRONTEND + BACKEND) COST WILL BE STRAIGHT :£550 TIMELINE : 20 DAYS I bring 10+ years Mehr

£500 GBP in 20 Tagen
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filalizakariae

Hello, I can create a ticketing system for you based on a web application from scratch (not installing some scripts that I can't customize like almost all other bidders). Please feel free to reach me to discuss f Mehr

£400 GBP in 20 Tagen
(21 Bewertungen)
5.5
Geniusteam

Hello, Can we discuss in detail ?Do you have any timeframe? We welcome you to join hands with us as we think we are capable enough to start this project and we give you surety of answering all your queries. W Mehr

£555 GBP in 20 Tagen
(3 Bewertungen)
4.1