Power BI Telephony Reporting Setup

@emilesd617

Hi, I am a BI developer with 8 years of rich experience with a background in data analytics. I am familiar with Power BI, API integration, data modeling, DAX, data transformation. For this project, the most important part is building a clean and scalable data model from the API to ensure accurate KPIs and fast filtering. I will structure the data, create clear dashboards, and set up automated refresh so teams always see updated insights. I will also document the setup to make it easy to maintain and extend. I'm an individual freelancer and can work on any time zone you want. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks. Emile.

@usmanbashir12100

Hi, I can build interactive Power BI dashboards that connect directly to your telephone system’s API and transform the raw call data into clear, actionable insights. I will set up the API connection, clean and model the data, and create dashboards that display key metrics such as call duration, number of calls, call resolution time, and additional KPIs we define together. The reports will allow filtering by date, queue, agent, and department so different teams can easily analyze performance. I will also configure scheduled refresh so the dashboards stay automatically updated. At the end of the project, you will receive the PBIX file along with concise documentation explaining the API connection, data model, and any custom measures used so your team can maintain or expand the solution in the future.

@sabaehsan

Greetings, I see you’re looking to create interactive Power BI dashboards that pull data from your telephony API to showcase important call-center metrics. I understand the importance of having a clear and efficient way to visualize data like call duration, resolution times, and other KPIs that matter to your teams. My approach would involve connecting to your API, transforming the raw call logs, and designing a user-friendly data model that allows for easy filtering by various parameters. I’m experienced in building Power BI reports that not only present data clearly but also tell a story that stakeholders can easily understand. I’ll ensure that the dashboards are visually appealing and set up scheduled refreshes, so your teams always have access to the latest insights. I’ll also provide you with the PBIX file and notes for easy maintenance. Best regards, Saba Ehsan

@Feriver

Hello, I can set up interactive Power BI dashboards for your telephone system by connecting directly to the API, transforming call logs, and building a clean data model that supports filtering by date, queue, agent, and department. The dashboards will clearly visualize core metrics like call duration, total calls, and resolution time, with additional KPIs integrated as agreed. Scheduled refreshes will ensure all teams see real-time insights, and I’ll provide the PBIX file with concise documentation on the API connection, measures, and data model for easy maintenance. Thanks, Asif

@rabbiawebjuggler

As a data analyst and highly skilled Power BI user, I have a deep understanding of the power of APIs in reporting applications. I have successfully integrated various API data into Power BI projects in the past, uniquely transforming raw data to beautiful and interactive dashboards. I believe this experience would be of immense value in turning your telephony data into meaningful stories for your call-center metrics. Throughout my career, I have consistently demonstrated my ability to connect directly with multiple APIs, pull and transform raw data for optimized use. My skills in Power BI extends to the design of clear report pages with an eye for detail that highlights important metrics while creating space for additional KPIs yet to be determined. In addition, my services extend beyond just building the solution; I ensure that clients are given concise notes on how connections and custom measures were done so they can maintain or even extend the solution independently in-house. My commitment goes further into configuring scheduled refreshes to guarantee that your team is always accessing up-to-date information without any manual exports. With this combination of skills and commitment, I am confident I can deliver a powerful solution that will meet and exceed your expectations. Let’s get started on bringing your data to life!

@bimzaman000

Hey! I have gone through your description. I have done MPhil in statistics. I have expertise in data analysis and data visualization. I have strong command in Power Bi. I have previous experience on it and I can also show you some samples if you message me. I can provide you quality work that meets all of your requirements. I can do this job with full accuracy and on time. Looking forward to see your interest. Thank-you.

@haseebsidd07

Hey , I just went through the project description, and I see you are looking for someone experienced in Data Management, Data Visualization, Power BI, Business Intelligence, Data Modeling, Data Analysis, Report Development and API Integration. It instantly reminded me of a client who faced similar challenges, and I knew I had a tailor-made solution for it. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: • Is there anything else you’d like to add to the project details? • What’s the top hurdle you’re facing with this project? • What is the timeline to get this done? Why Choose Me? 250+ Projects. 5 Years. Zero Misses. My reputation is built on a single metric: Flawless Execution. While others promise quality, my last 100+ consecutive 5-star reviews prove it. I don’t just finish the job; I set the standard. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) The portfolio here is just the tip of the iceberg. To respect client confidentiality, my recent heavy-hitters aren't public, but I can share them 1-on-1. Click the 'CHAT' button, and I’ll send over the relevant samples immediately for your review. Regards, Abdul Haseeb Siddiqui.

@rezamahi

Hello, This is exactly the kind of project I specialize in—turning raw API data into clear, decision-ready Power BI dashboards. I have hands-on experience integrating API data into Power BI, building structured data models, and designing dashboards that are both visually clean and highly interactive. My approach: - Connect to your telephone system API using Power Query - Clean and transform raw call logs into a structured data model - Create relationships to support filtering by date, agent, queue, and department - Build key measures (call duration, total calls, resolution time, and custom KPIs) - Design intuitive dashboards tailored for Customer Service and Sales teams - Set up scheduled refresh to keep data always up-to-date I focus not just on visuals, but on making the data meaningful and actionable. Deliverables: - Fully functional PBIX file - Clean data model with documented measures - Simple documentation for API connection and future updates I’m confident I can deliver a reliable and scalable solution that your team can easily use and expand. Looking forward to working with you. Best regards, Rajaul

@nareshk44

As an experienced professional in data analysis and visualization, I am confident that I am the best fit for your Power BI telephony reporting project. I have a proven track record of connecting APIs to Power BI, transforming raw data into insightful stories that inform and empower decision-making. My ability to create clean data models that precisely cater to your filtering needs (such as date, queue, agent, and department) is among my core competencies. Efficiently configuring scheduled refreshes is second nature to me, ensuring that your teams always have up-to-date insights at their fingertips. I also understand the importance of seamless collaboration for sustaining the value of this solution while it evolves over time. In addition to delivering highly functional PBIX files and clear documentation, I provide continuous support post-project completion. I am always available to assist with any maintenance or extension requirements you might have. So let's leverage my skills and knowledge for maximum impact in your call-centre analytics journey! Hire me now and you'll enjoy not only timely delivery but also added value through unlimited revisions, samples as needed and most importantly 100% satisfaction guaranteed!

@Shrutibimpl

Hello, I will build the Power BI dashboards by connecting to your telephone system API and transforming the raw logs into a clean data model. I will design interactive reports that focus on call duration and resolution time while allowing for easy filtering by department and agent. To ensure the numbers stay current I will set up an automated refresh schedule within the service. The final PBIX file will include custom measures for all your KPIs and I will provide clear notes for your internal team to manage the system. 1) Does your telephone system API require a specific authentication method like an API key or OAuth? 2) Are there any specific custom KPIs you already have in mind besides the ones mentioned? 3) Which version of Power BI is your team currently using? Thanks, Bharat

@DevDataAnalyst

Hi there! ? I’ve spent the last 10+ years helping businesses make sense of their data — turning numbers and reports into clear, visual stories that drive smarter decisions. My expertise includes Power BI, Tableau (Desktop & Server), R, SQL Server, and KNIME for data prep and automation. Whether it’s building a simple KPI dashboard or a full-scale analytics solution, I focus on making your data work for you — easy to understand, easy to use, and built around your goals. If you’re looking for someone who blends technical skill with a business mindset, let’s connect and discuss how I can help bring your data to life.

@juanjosec63

Hi, I have strong experience in Power BI, API integration, data modeling, Power Query, and building interactive dashboards for operational and performance reporting. I can connect your telephone system API directly to Power BI, transform the call data into a clean model with filters for date, queue, agent, and department, and build clear dashboard pages for call duration, volume, resolution time, and other KPIs with scheduled refresh and documented DAX and connection setup for easy in-house maintenance. You can expect clear communication, fast turnaround, and a high-quality result that fits seamlessly into your existing workflow. Best regards, Juan

@mahads31

Hello, I’ve carefully reviewed your project Power BI Telephony Reporting Setup and it’s something I can confidently handle. I’m a professional developer with strong experience in Data Analysis, Data Modeling, Report Development, Data Management, Power BI, API Integration, Data Visualization and Business Intelligence, delivering reliable and high-quality solutions with clean code and efficient performance. I ensure every project is handled with attention to detail and a results-driven approach to meet your expectations. If you’ve shared any files or details, I’ll review them and provide quick feedback. Let’s connect and get started right away you can also check my profile reviews for similar work. Regards, Mahad Sheikh

@shabahathabib

I can build a clean, scalable Power BI solution that connects directly to your telephony API and turns raw call logs into actionable dashboards. I’ll handle API integration, data transformation, and a structured model optimized for filtering (date, queue, agent, department). Reports will clearly surface call duration, volume, resolution time, and flexible KPIs we define together—designed for both Customer Service and Sales teams. You’ll get automated refresh setup, a well-documented PBIX file, and clear notes for internal maintenance or expansion. I’ve worked with API-driven datasets and performance-focused dashboards, ensuring reliability and clarity for decision-making. Fast turnaround, responsive communication, and revisions included. Ready to start immediately. Regards, Shabahat Habib

@Appworldz

Hello, I’d love to help you turn your telephony data into clear, story‑driven Power BI dashboards your teams will actually use. I’ll connect directly to your telephone API, design a robust data model (queues, agents, departments, dates), and build interactive reports for call duration, volume, resolution time and the extra KPIs we define together. I’ll also configure scheduled refresh, document the setup, and hand over a clean PBIX so your team can easily maintain and extend it. Happy to start with a short call to align on endpoints and authentication. Thanks Sahanaj

@SomeeLee25

Hello, I am very interested in building your Power BI telephony reporting setup. With experience in full-stack development (Java Spring Boot, MySQL, HTML/CSS), Python data processing, and data visualization (Tableau, Power BI), I can deliver clean, interactive dashboards that connect directly to your telephone system’s API. My approach: • Connect to the API and transform raw call logs into a structured data model • Build clear report pages highlighting call duration, number of calls, resolution time, plus agreed KPIs • Configure scheduled refreshes so teams always see up-to-date metrics • Provide the PBIX file and concise documentation on the connection setup and custom measures I can complete this project within 10 days. My bid is £150 GBP, reflecting the effort required for a reliable and maintainable solution. Looking forward to working on your project. Best regards, Somee

@CauaAlves

Hello! I'm a Power BI specialist with extensive experience building interactive telephony and call-center dashboards from API data sources. Understanding your needs: You need a set of professional Power BI dashboards that connect directly to your telephone system’s API, transform raw call logs into a clean data model, and display key metrics such as call duration, number of calls, call resolution time, plus additional KPIs. The reports must support filtering by date, queue, agent, and department, with scheduled automatic refreshes. My plan: Connect to the telephone system API and build robust Power Query transformations for clean, reliable data ingestion. Design an efficient star-schema data model optimized for fast filtering and analysis. Create interactive report pages with clear visualizations for core call metrics and agreed KPIs. Implement dynamic filters (date range, queue, agent, department) and user-friendly slicers. Configure scheduled refresh in Power BI Service for up-to-date data without manual intervention. Deliver the complete .pbix file with proper DAX measures and documentation for easy future maintenance. Deliverables: Fully functional Power BI .pbix file Clean data model and DAX measures Concise documentation on API connection and custom measures Looking forward to receiving the API documentation and sample data so I can start building the dashboards right away. Ready when you are.

@Bhartifreelancer

Hi there, I came across your project titled "Power BI Telephony Reporting Setup" and I'm excited about the opportunity to collaborate with you. Based on the project description you provided, I believe my skills align perfectly with what you're looking for. I have extensive Expertise in Graphic Design, Power BI, Database Programming, Visual Basic and Excel, ensuring top-quality and innovative designs. I believe that my skill set makes me the ideal candidate for this project Please come on chat we will discuss more about this Regards

@Techroj

Dear Client, Greetings!! I have gone through the project description, and found that all of the mentioned requirements fall over my expertise, as I have hands-on experience on python, AI/ML, Data Science, software building, etc. I can build interactive Power BI dashboards directly connected to your telephone system’s API, transforming raw call logs into a clean data model that supports filtering by date, queue, agent, and department. I’ll design visually clear reports highlighting call duration, resolution time, call volume, and additional KPIs we define together. Scheduled refreshes will keep the data up-to-date, and I’ll deliver the PBIX file with concise notes on connections and custom measures for easy in-house maintenance. I have prior experience turning telephony and API-driven datasets into actionable insights for multiple teams. Lets discuss further over a chat. Also, I have been coding on Machine Learning and Data Science with python from past 7 years. I have the experience of working with 4 giant tech companies, including freelancing on upwork, fiverr and freelancer. Hope to hear from you soon!!. Regards, Rojan