• Around 5.6 years in Software Testing- QA with full system development lifecycle experience, including designing, developing and implementing test plans, test cases,test processes including functional testing, integration testing, risk based testing & regression testing
• Extensive knowledge in End-to-End testing of Salesforce modules & AppExchange: Salesforce CRM & Sales Cloud (Accounts, Opportunities, Agreements and Repositories, Lead, Contacts, Campaign, & Quotes), ModelN, Apptus CLM, and AdobeSign.
• Good knowledge in HVS (High velocity Sales), including Work Queues, Sales Cadences, Lightning Dialer, Lead scoring
• Experienced in Bug Reporting & Tracking, Bug Reporting and Tracking Tools like Rally, Salesforce CMT, Agile Accelerator and JIRA
• Experienced in developing Validation Rules, Work Flows and Approval Processes for new Tasks, field updates
• Created page layouts, search layouts, record types to organize fields, custom links, related lists and VF Pages on a record detail and edit page
• Good understanding with Salesforce security (profiles, permission sets, roles) and sharing rules for users at different levels of organizations
• Proficient in design and execution of Test Strategies, Test Plans, Test Scenarios, Test cases, Test reports, Test results
• Good Knowledge on SDLC and STLC
• Expertise in Test Types like Functional Testing, Regression Testing, End to End Testing
• Expertise on creating and executing test cases.
• Good Knowledge on Defect prioritization