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My team is rolling out several ServiceNow initiatives that span three core modules—ITSM, ITAM and CMDB—and I need an expert who has already logged at least five-plus years delivering full-cycle implementations and upgrades on the platform. The day-to-day work will centre on: • Extending and configuring ITSM, ITAM and CMDB to align with our updated processes • Writing and optimising ServiceNow Scripts, Flow Designer flows and Transform Maps • Building and refining Service Catalog items, including complex approvals and fulfilment logic • Integrating external data sources and tools through REST, MID servers and other supported methods • Applying best-practice development standards so the instance stays performant and upgrade-safe Discovery knowledge is a welcome bonus, as we plan to introduce it once the initial configuration is stable. Deliverables will be reviewed against these acceptance criteria: 1. New and modified records deploy without skipped updates or upgrade conflicts. 2. CMDB classes, relationships and reconciliation rules meet our documented data model. 3. Catalog items follow our naming, security and SLA conventions and are fully test-case covered. 4. All custom code is stored in scoped applications with in-line documentation. If you have a proven track record doing exactly this kind of work, I’m ready to move quickly—please share a brief note on the most relevant ServiceNow projects you’ve handled and your typical turnaround times.
Project ID: 40467495
6 proposals
Remote project
Active 21 secs ago
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