Eaton 93E UPS Battery Troubleshooting

I need focused troubleshooting support for an Eaton 93E 40 kVA UPS that is currently showing irregular battery readings after a recent swap-out. The replacement string uses Ritar batteries and I want to be absolutely certain the voltage parameters and overall compatibility are correct before the unit is placed back into full service. What I expect from you: • Walk me through every measurement needed to confirm each battery’s voltage, the total string voltage and any balancing requirements. • Verify, from the Eaton and Ritar documentation, that the chosen model meets the UPS charging profile and cut-off thresholds. • Identify (and help resolve) any configuration, cabling or firmware settings that could be triggering the alarms I am seeing. • Provide a concise action report so I can file maintenance records and schedule future battery replacements with confidence. You will have access to live read-outs from the UPS monitoring panel, a multimeter on site, and the serial numbers of every battery in the string. Clear, step-by-step guidance is all I need—no installation labor, just expert diagnostics and corrective recommendations.

Project ID: 40425011