Dear Hiring Manager,
I am a skilled CSR with expertise in Email, Phone, and Chat support. I excel at multitasking and have resolved over 400 live chats and responded to 300+ emails per shift. I have a background in Mass Communications, providing strong communication skills for exceptional customer service.
With experience in e-commerce tools like Shopify and Jazva, I ensure smooth order fulfillment and processing. I have 4 years of BPO industry experience, specializing in lead generation and possess skills in effective communication, issue resolution, workload management, and critical thinking.
I have successfully generated leads for US-based Real Estate Clients across different states. Proficient in tools such as Zendesk, Freshdesk, Salesforce, and Slack, I can seamlessly integrate into your systems.
I am a dedicated professional with a strong work ethic, quick learning ability, and availability for any time zone or shift.
I look forward to discussing how my skills can contribute to your team. Thank you for considering my application.
Sincerely,
[Taseer Haider]