IVR Software Development Needed

@extreamcode

Hi there, I’ve read your IVR needs carefully and I’m confident I can design a production-ready, scalable system that unifies inbound routing, outbound dialing, and call recording in a single, manageable interface. I’ve built IVR and VoIP stacks using Twilio, Asterisk, and FreeSWITCH, and I’ll tailor the stack to your environment with clarity, reliability, and minimal maintenance. What you’ll get: a three-level inbound menu that routes without delay, robust call recording searchable by time/date, and a shared repository for outbound campaigns with single-agent UI. The admin dashboard will let your team tweak prompts, menus, and routing rules without touching code. I’ll propose a stack that’s easy to scale and monitor, with a clean dashboard, real-time metrics, and automated health checks. Proposed stack options (why they fit reliability and scale): - Twilio-based cloudIVR for rapid development and proven uptime with on-prem data synchronization for recordings. - Asterisk or FreeSWITCH if you prefer on-prem or hybrid deployments, with modular dialers and strong call control. - PHP-based admin layer for menu design, prompt management, and routing rules, integrated with your chosen VoIP stack. Initial timeline: Discovery and design (2-3 days), core IVR and outbound dialer integration (7-9 days), testing (2-3 days), and handover with documentation (1 day). I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll con

@farooqtahir2013

With my vast experience as a Network, VoIP, and System Engineer spanning over 10 years, I am confident I can deliver a top-notch IVR system for your tele-calling environment. My expertise includes working with IVR platforms such as Asterisk PBX which aligns perfectly with your project requirements for efficient call routing, call recordings, and seamless integration of outbound campaigns. Additionally, my in-depth knowledge of Linux and PHP puts me in a unique position to adapt, customize, and fine-tune the chosen platform to suit your needs. Importantly, when you choose me as your freelancer you're guaranteed 24/7 availability, quick response time and 100% Project Delivery. Let's work together to give your team a clean dashboard where routing rules can be adjusted without writing a single line of code while delivering on every other acceptance criteria you have listed. I believe we can build an IVR system that will scale seamlessly for your needs and run without failure even under heavy load before final sign-off. Let's get started!

@fmateo05

Hello!. I was reading your proposal, and I would install Kazoo/OSPBX based PBX with the requested features. It is based on FreeSwitch / Kamailio SBC. It will work with single server or cluster environment; on this project, I would install single server with the features. Regards,

@growwithgdp

✅ Asterisk + FreePBX stack for reliability, scalability, and cost efficiency ✅ Multi-level IVR, smart call routing, and queue management setup ✅ Call recording with searchable dashboard (time/date tags) ✅ Integrated outbound dialer in single agent panel ✅ Admin-friendly UI for edits ✅ Prior IVR deployments completed successfully

@Shonali1406

Hello, With 13 years of experience in telephony systems, IVR design, and VoIP development, I specialize in building robust call-routing platforms that handle both inbound and outbound traffic efficiently. Skills & Deliverables: IVR System: Multi-level inbound menus, dynamic routing to agents/queues, and dashboard for real-time management. Call Recording & Storage: All calls saved in searchable .wav or .mp3 format with timestamped metadata. Outbound Dialler Integration: Unified interface for agents with recorded calls stored in the same repository. Admin & Maintenance: Easy prompt/menu editing, rerouting, and monitoring without code changes. Why hire me? I deliver scalable, reliable IVR systems with clear documentation. Let’s collaborate to launch a production-ready tele-calling environment that runs flawlessly under load.

@Royalitservices

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu

@rauldvd1

Hey -I’d love to help you build a robust and scalable IVR system tailored for your tele-calling environment. Based on your requirements, I propose a solution using Asterisk (for flexibility) + Twilio (for scalability and reliability), combined with a custom web dashboard for real-time control and monitoring. Your need for seamless inbound routing, unified outbound dialing, and centralized call recording aligns well with a hybrid architecture. I will design a multi-level IVR flow (3+ levels) ensuring minimal latency and accurate call distribution. All calls—both inbound and outbound—will be recorded in .wav/.mp3 format, tagged with searchable metadata, and accessible via an intuitive dashboard. The admin panel will allow your team to modify menus, upload prompts, and reroute calls without technical dependency, ensuring operational agility. Estimated Timeline: Architecture & Setup: 2–3 days IVR Flow + Dashboard Development: 5–7 days Testing (including 48-hour load test): 2–3 days I’ve previously delivered IVR solutions for customer support teams and outbound sales setups, focusing on uptime, clarity, and ease of use. Looking forward to discussing your exact call flows and scaling expectations. Best,