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I started a routine Prestashop upgrade and it went sideways: the store’s visual theme vanished and, more importantly, the payment gateway is now completely disconnected. My priority is to restore full payment processing so customers can buy again without errors. If you can also re-apply the original design (or point me toward the quickest theme recovery), that’s a plus, but the checkout has to work first. You’ll be diving into a live shop that was mid-update, so I need someone who knows Prestashop core, module compatibility, and payment API troubleshooting inside out. Please walk me through how you would: • reconnect the existing payment module, validate test transactions, and confirm order status updates • finish or roll back the update cleanly so it doesn’t break again • back up the store before touching anything, then leave me with a short report of what you changed Highlight your past experience fixing similar Prestashop upgrade hiccups and payment issues—links or brief summaries are fine. I’m ready to give you server access as soon as we agree on the approach.
Project ID: 40598173
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211 freelancers are bidding on average €138 EUR for this job

I’ve handled this kind of mid-upgrade ecommerce issue before, where the payment module breaks after a core/module compatibility change. I would start by taking a full backup, then trace the payment module, logs, overrides, and API/config conflicts so checkout can process orders again as the first priority. After that, I can either complete the update cleanly or roll it back to a stable state, then test transactions and confirm order status flow. If needed, I can also help restore the original theme as the fastest safe recovery path.
€100 EUR in 2 days
9.7
9.7

Hi there, I understand you're facing issues with your Prestashop store after a routine upgrade, specifically with the payment gateway being disconnected and the visual theme vanished. Our team at Webbook Studio has experience with Prestashop, having worked on similar projects such as a website for an electric bike company and a luxury leather retailer, both using PHP and custom design. We can help you reconnect the existing payment module, validate test transactions, and confirm order status updates. We'll also ensure the update is finished or rolled back cleanly to prevent future issues and provide a backup of the store before making any changes. One question: Are there any specific payment modules or third-party integrations that need to be prioritized in this fix? Feel free to message us to discuss the details! — Webbook Studio
€200 EUR in 3 days
9.2
9.2

Hi, I am Preferred freelancer and WordPress developer with 12 years of experience in WordPress development, Website design, WooCommerce development and API integration. I have successfully worked on a variety of projects and have a proven track record of delivering high-quality, responsive, and user-friendly websites. I can assist you with: - Figma to Website - WordPress optimization - WooCommerce/eCommerce web development - Elementor design and development - Website design - Business/Informational Website - Developing WordPress/WooCommerce site from the ground up - API Integration - Website support & maintenance - Custom theme & plugin development or customization Kindly review my clients feedbacks and portfolio at https://www.freelancer.com/u/bhaveshjnariya Let's connect and discuss to start right away! Best regards, Bhavesh
€140 EUR in 7 days
8.3
8.3

Hey, I will restore your payment gateway first, then clean up the broken upgrade. You will get: payment module reconnected with test transactions verified, the update either completed or rolled back cleanly, and a full backup before I touch anything. On a recent Prestashop upgrade recovery, taking a DB snapshot and isolating the module conflict before any fix saved hours of guesswork. Questions: 1) Which payment module was active before the upgrade (Stripe, PayPal, etc.)? 2) Do you know which Prestashop version you upgraded from and to? Share your server access and I will run a backup and diagnose the module conflict today. Looking forward to your response. Best regards, Kamran
€33 EUR in 10 days
8.6
8.6

Hello, I can help restore your Prestashop payment gateway and fix the upgrade issues so your customers can buy without errors. I will first back up your store, then troubleshoot the payment module to reconnect it, validate test transactions, and confirm order status updates. After that, I can either complete the update cleanly or roll it back to avoid further breakage. I have experience with Prestashop core, module compatibility, and payment API troubleshooting, which helps me handle live shop fixes carefully. I will also provide a short report detailing the changes made for your reference. Do you have a preferred backup method or hosting panel for the store before we start? Best regards, Waqas & GoDesign Team
€30 EUR in 3 days
8.4
8.4

Hi, Can you provide me with the admin access to your PrestaShop store? I can help reconnect the payment module and carry out a thorough validation of test transactions, ensuring order statuses are updated correctly. To approach this, I’d begin by backing up the store to prevent any loss, then I’ll analyze the core and module compatibility issues while looking at the payment API to restore full functionality. If time permits, I can advise on reapplying the original theme or help recover it quickly. I have extensive experience with PrestaShop, having resolved similar upgrade issues and payment gateway disconnects before. I can share examples of past projects upon request. Let’s get your store back on track! Best Regards, Priyanka
€100 EUR in 1 day
8.5
8.5

Hello, I can see the real risk here isn’t the upgrade itself , it’s a checkout that quietly breaks trust and sales the moment customers try to pay. I’ve handled PrestaShop upgrade fallout, module compatibility issues, and payment gateway reconnects, so I can restore the store carefully without making the damage worse. I’ll first back up the shop, inspect the upgrade path, then trace the payment module, hooks, and order-status flow to bring transactions back online. If the theme rollback or recovery is needed, I’ll keep that separate so checkout stability stays the priority. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Looking forward to getting the gateway working cleanly again, then I’ll send a short report of what changed. Would you like me to prioritize a safe rollback to the last stable state, or attempt a forward repair on the current upgrade first? Best regards, Asad
€75 EUR in 3 days
8.3
8.3

Hi, I'm a senior developer with 20+ years of experience delivering eCommerce fixes and payment integrations, including 500+ PrestaShop projects and dozens of live store recoveries after botched upgrades. I'll first take a full backup of the shop and database, then inspect the failed upgrade logs to identify where the payment module was disconnected—typically it’s a class or hook misalignment after a core version jump. Once the root cause is clear, I’ll either reconfigure the existing module or revert to a stable backup module version, re-establish the API endpoints and webhooks, and run sandbox transactions to confirm order status syncs with your payment provider. If the theme is missing, I’ll restore the original template files from the backup and check for missing assets in the upgraded assets directory, but the checkout must come first as you said. I’ll leave you a short change report and rollback instructions so you can complete the update safely later. I can start immediately.
€30 EUR in 3 days
8.0
8.0

Hi, I understand the urgency of restoring your payment processing and the importance of a seamless shopping experience for your customers. With extensive experience in Prestashop, I can efficiently reconnect your payment module, validate transactions, and ensure order status updates are functioning correctly. My approach involves first backing up your store to prevent any data loss, then carefully troubleshooting the payment gateway and addressing any compatibility issues with the theme. I will also provide a detailed report of the changes made, ensuring you have full visibility of the process. If you would like to see examples of my previous work, please visit my portfolio: https://www.freelancer.com/u/techplusintl Could you clarify if there are any specific payment gateways you are using that I should be aware of? Looking forward to your response.
€30 EUR in 1 day
8.2
8.2

A mid-upgrade Prestashop breakage almost always means module/theme version mismatch with the new core - the payment module is calling hooks that no longer exist. Sequence I would follow: • Full backup first - files plus database dump before touching anything • Diagnose the payment module: check its compatibility with the upgraded core version, re-register hooks, repair overrides, then validate with test transactions end-to-end including order-status updates • Complete or cleanly roll back the half-finished upgrade so the store is on ONE consistent version - no mixed core files • Re-apply your theme (or restore it from backup) once checkout is confirmed working • Short report of every file and setting changed We run live eCommerce platforms in production and have recovered stores from exactly this mid-upgrade state before. Checkout first, cosmetics second - same priority as yours.
€250 EUR in 4 days
8.2
8.2

Getting your checkout back online is the first thing I'd tackle — a mid-upgrade PrestaShop where the payment module has dropped its hooks and the theme fell back to default is a pattern I've fixed several times. Before touching anything I'd take a full backup (files + database), then diagnose whether the gateway broke from a module version mismatch, missing hook registrations, or a half-migrated DB schema, and reconnect it against your gateway's API credentials. I'll run test transactions in the gateway's sandbox, confirm order statuses update correctly through the webhook/return flow, and then decide with you whether to finish the upgrade cleanly or roll it back to a stable state so it won't rebreak. Restoring the original theme comes right after checkout is solid. I know PrestaShop core, module compatibility, and payment troubleshooting well, and can start as soon as you share server access — you'll get a short written report of every change I make.
€30 EUR in 1 day
7.5
7.5

★★★★★★ START NOW ★★★★★★ Message me so we talk in detail.. Hello, I can Fix Prestashop Payment Gateway perfectly !! I placed bid after checking your requirements. If you want you can ask me any questions regarding your requirement. I'm interested in working on your project. And don't worry about work. First, check my work if you are happy Then pay me. Please let me know if you require any detailed information. Waiting for your reply. I hope you respond to me. Thanks Sunil
€100 EUR in 2 days
7.5
7.5

Hello, Your requirement to restore your PrestaShop store after the upgrade aligns perfectly with our expertise. At Doomshell Software Pvt. Ltd., we have extensive experience troubleshooting PrestaShop upgrades, resolving payment gateway issues, and restoring stable, fully functional eCommerce stores with minimal downtime. We can help you with: ✔ Diagnose and reconnect your existing payment gateway and validate end-to-end transactions ✔ Complete or safely roll back the PrestaShop upgrade based on the best recovery approach ✔ Restore your original theme and resolve module compatibility issues ✔ Back up the store before changes and perform comprehensive testing after fixes ✔ Provide a detailed report of all updates and recommendations Our approach: ✔ Audit the current upgrade status, logs, and payment module configuration ✔ Fix the root cause without impacting existing data or orders ✔ Test checkout, order flow, and site functionality before deployment Quick questions: • Which payment gateway module are you currently using? • Which PrestaShop version were you upgrading from and to? Regards,
€240 EUR in 7 days
7.6
7.6

Hi there, Your PrestaShop upgrade hitting a payment module issue mid-update is exactly the kind of situation where a careful, step-by-step approach matters most. I'd start by taking a full backup, then focus entirely on getting that payment gateway reconnected and tested with a sandbox transaction before touching anything else. Once checkout is working again, I can either complete the upgrade cleanly or roll it back to a stable state, and restore your original theme right after. I've worked with ecommerce platforms for years and have fixed similar upgrade breaks before. Happy to share recent work. I will provide unlimited revisions until you're completely satisfied. Let me know if you'd like to start with a small piece of the demo work to see how we work together. Best Regards, Azad
€93 EUR in 1 day
7.8
7.8

I've resolved similar eCommerce upgrade issues where payment gateways stopped working due to core or module compatibility problems. My first step would be to create a complete backup, then investigate error logs, payment module settings, overrides, and any API or configuration conflicts to restore a fully functional checkout. Once payments are working correctly, I'll either finish the upgrade safely or revert to a stable version if that's the better option. Finally, I'll thoroughly test the checkout process, payment transactions, and order status updates to ensure everything is operating as expected. If necessary, I can also restore your original theme to get the store back online quickly and safely.
€150 EUR in 7 days
7.7
7.7

Hi sir, I can manage share task in job summery with quality features and functions. I am expert self-motivated and hardworking Prestashop Developer and we can ensure complete customer satisfaction and 100% quality work. Let’s chat Thanks
€250 EUR in 3 days
7.8
7.8

I can help with this Prestashop recovery, especially the payment side which is clearly the urgent part here. The right approach is to secure a backup first, inspect the broken upgrade state, reconnect and validate the existing payment module, and make sure successful transactions are creating proper order updates again. After that, I can stabilize the update path or roll it back cleanly so the same issue does not repeat. Theme recovery can be handled right after the checkout is working.
€80 EUR in 2 days
7.2
7.2

Hello, I can help restore your Prestashop payment gateway and ensure the checkout works smoothly again. I will start by backing up your store, then carefully reconnect and test the payment module to confirm transactions and order status updates are accurate. After that, I will review the upgrade process to either complete or safely roll back the update to prevent further issues. I have experience troubleshooting Prestashop core and module compatibility problems, especially related to payment APIs and upgrade conflicts. This approach will keep your store stable and minimize downtime. Do you already have a backup of your store, and can you share which payment gateway module you are using? Best regards, Waqas & GoDesign Team
€199 EUR in 3 days
7.4
7.4

As a Senior Web Developer with over 10 years in the field, I understand the intricate nature and potential frustration of a Prestashop upgrade gone wrong. With extensive expertise in PHP-based CMS's including Prestashop, I am uniquely qualified to not only reconnect your payment gateway but also ensure full functionality, validate transactions, and confirm your order status updates are working seamlessly. Your project speaks directly to my core competencies; those being deep knowledge of the Prestashop core, meticulous troubleshooting of module compatibility as well as payment API issues. Additionally, I bring experience in managing live websites during critical fixes. Alongside delivering on the immediate priorities you've outlined, my aim is to prevent future disruptions. I will ensure to either roll back or finish the update cleanly so it doesn't break again. And before making any changes, I'll take a comprehensive backup of your store and present you with a concise report detailing what was changed – ensuring transparency throughout our work together. Ultimately, my goal is consistent with yours - to restore full payment processing capability promptly and reliably. Let's regain control of your website and create an environment where your customers can transact seamlessly. Thanks in advance for considering my bid.
€100 EUR in 7 days
7.4
7.4

I am senior Prestashop & wordpress developer and having more than 10 years of experience.I have developed a wide range of websites using HMTL, DHTML, PHP, Prestashop, Wordpress.I am working only on prestashop around last 15 years and please look on my profile reviews on Prestashop job
€250 EUR in 7 days
7.2
7.2

Vilnius, Lithuania
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