automation and Omnichannel chatbot setup and implementation for new ecommerce buisness

Geschlossen Veröffentlicht vor 1 Jahr Bezahlt bei Lieferung
Geschlossen Bezahlt bei Lieferung

We are starting an online business website hosted on WordPress. Currently using Tidio on WordPress.

We are looking for someone who can setup complete solutions for the following requirement

Require a unified interface for linking customer support, Order updates, and other chatbot communications via :

website - WordPress/Woocommerce

Whatsapp

Instagram

Facebook

Email

The flow is to be designed in a way that achieves the following requirements

Customer Queries via predefined Q/A - For Website, Instagram, FB, and Whatsapp

Raising customer complaint tickets which will be handled by the customer service person - Via Email

Sending out order updates via multiple channels - For order acceptance, shipping/tracking, and sending product installation guides with WhatsApp and emails.

Feedback collection

Any other way you can automate/streamline the process Please suggest?

Please mention what platform you are recommending for this as well as the average monthly subscription costs associated with that platform.

Our aim is to achieve the required tasks with a single platform so it is easy to manage, to automate the repetitive tasks and updates associated with e-commerce to ensure timely communications with the customers.

WordPress Automation Chatbot Webentwicklung Business Management

Projekt-ID: #36236301

Über das Projekt

8 Vorschläge Remote Projekt Aktiv vor 11 Monaten

8 Freelancer bieten im Durchschnitt ₹6850 für diesen Job

Digiexpert90

Hi, We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on WordPress Please come over chat and discuss your requi Mehr

₹7000 INR in 7 Tagen
(2 Bewertungen)
3.6
Jasveer1398

Hello, I read your requirement and get to know you want to integrate chat boat with social media. I'm an experienced web developer with over 9 years in the industry. My expertise includes: WordPress customization and Mehr

₹7000 INR in 7 Tagen
(1 Bewertung)
2.8
robartint

Hello I am a professional python developer. My main specializations are automation, web scrapers and bots development. I have already developed over 200 scrapers. From the simplest (for example, a competitor's price Mehr

₹1500 INR in 7 Tagen
(1 Bewertung)
1.9