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I’m looking for a reliable virtual assistant who can switch comfortably between Spanish and English. Your main focus will be three daily activities: • Gestión de correos electrónicos / Email Management • Atención al cliente / Customer Support (chat, social media, or phone as needed) • Agenda y recordatorios / Calendar & Reminder Handling I’ll grant you access to our shared inboxes and scheduling tools so you can triage messages, draft or send responses, and keep my calendar organized with timely reminders. Clear, polite communication in both languages is essential, and I value proactive updates so I always know what’s pending and what’s resolved. If you already use tools like Gmail filters, Zendesk, Freshdesk, or Google Calendar, let me know—those skills will help you get up to speed faster. Consistency and confidentiality are vital; anything you handle must stay strictly within our team. Please tell me: • Your typical working hours and preferred time zone • Any experience you have managing bilingual customer support or inboxes • The software you’re most comfortable with for email, ticketing, and scheduling I will start with a trial period to ensure our workflows align, then expand the scope for ongoing collaboration if we’re both happy with the results.
Projekt-ID: 40212762
44 Vorschläge
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Aktiv vor 23 Tagen
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44 Freelancer bieten im Durchschnitt $23 USD für diesen Auftrag

As a bilingual virtual assistant with extensive experience in customer support, data entry, and email handling, I am confident that I am the best fit for your project. My exceptional language skills in Spanish and English will enable me to effortlessly switch between the two languages, ensuring clear and effective communication. Moreover, my existing proficiency with tools like Gmail filters and Google Calendar will facilitate a seamless integration into your workflow. My typical working hours align with flexible schedules, meaning I can adeptly manage your inbox and customer queries across multiple time zones. In my previous roles, I handled sensitive client information with utmost confidentiality, which is a crucial aspect of this position. As a PMP-certified professional, I am keen on detail-orientation and proactive updates, hence you can count on me to provide timely reminders and keep you informed on pending matters. Additionally, my broader skill set which includes AI integration, process automation, digital marketing, and project management will bring continuous value to our collaboration. My approach is rooted in delivering high-impact solutions that drive efficiency - something that could greatly benefit your business. To sum up, hiring me as your virtual assistant would assure you of not only consistent bilingual support but also strategic insights that stem from broad project management expertise. Let's begin this journey together towards greater efficiency!
$20 USD in 7 Tagen
6,8
6,8

Hi there, I’ve read your bilingual Virtual Assistant brief and I’m confident I can manage your Spanish-English inboxes, customer support, and calendar with precision and care. I bring solid experience handling bilingual email and ticketing workflows, including Zendesk and Freshdesk, plus Gmail filters and Google Calendar. I’ll triage messages, draft timely responses in both languages, handle social media inquiries when needed, and keep your calendar clean with proactive reminders. I understand confidentiality is crucial and will keep all communications strictly within your team. My approach: - Set up and refine bilingual templates and canned responses for common inquiries to speed up replies while preserving tone. - Create clear daily/weekly dashboards highlighting pending vs resolved items for full transparency. - Use the tools you already rely on (Gmail/Zendesk; Google Calendar or others you prefer) and align with your current workflows for seamless onboarding. Working hours and timezone can be aligned to yours; I typically operate during overlapping hours with EST (e.g., 9am-5pm) but I’m flexible to match your preferred window. I’ve supported bilingual customer experiences across email, chat, and social media, ensuring consistent, courteous communication and prompt resolution. Next steps: I’m ready to start with a trial period to validate workflows and iterate quickly, then scale if we’re a fit. Best regards,
$100 USD in 1 Tag
6,6
6,6

As a Fully-Fledged Software Engineer with 12+ years of experience under my belt, I can assure you of my aptitude in multitasking, time-management and devising robust strategies for various tasks. My linguistic capabilities span not just English but also Spanish, and I am confident that I would be the perfect fit for your Bilingual Virtual Assistant needs. I understand the importance of efficient Email Management, Customer Support and Calendar handling for any business and my extensive expertise in WordPress, Zendesk, Freshdesk and Google Calendar will ensure that these tasks are carried out diligently. Moreover, having mastered Gmail filters in my previous projects, I have sharpened my skills when it comes to tackling immense amounts of data with efficiency and speed. I can work very flexibly to your preferred time zone as teams have always appreciated my availability and proactive updates on tasks. Apart from that, your concern regarding confidentiality is totally resonated with me - I can assure all information and client businesses handled by me stays within the team. On-going collaboration could only result in a stronger workflow, improved productivity and better streamlining of schedules which are key factors for any successful business operation. Therefore, I am really eager to prove myself during the trial period; let us get started on this entrepreneurial journey together!
$15 USD in 7 Tagen
6,9
6,9

Hi there, I’m ready to handle your bilingual inbox and scheduling with precision, confidence, and a proactive touch across English and Spanish. I’ll triage, draft responses, and keep your calendar clean and reminded, using familiar tools like Gmail, Zendesk, and Google Calendar to ensure consistency and confidentiality .
$10 USD in 6 Tagen
4,8
4,8

As a bilingual full-stack developer with a decade of experience in digital solutions, I believe I can bring a unique perspective and skill set to your virtual assistant role. Although my background isn't traditionally in customer support, I've honed my data entry and organizational skills through years of handling complex coding frameworks and maintaining project schedules. Through these experiences, I've become adept at client communication and managing competing tasks. In addition, my proficiency in English and Spanish will allow me to seamlessly switch between the languages, ensuring clear and effective communication. Furthermore, as someone who has built numerous custom websites from scratch for clients across various industries, I am intimately familiar with tools like Gmail filters, Zendesk, Freshdesk, and Google Calendar often utilized in roles like these. Lastly, through my extensive career, I have emphasized on delivering beyond client expectations. This has led me to gain a reputation for effectively collaborating with teams and providing proactive updates. Your project focusing on consistency and confidentiality is right up my alley. Let's maximize your inbox's efficiency while providing top-tier customer support.
$15 USD in 5 Tagen
4,9
4,9

I’m a bilingual (Spanish–English) virtual assistant with hands-on experience managing shared inboxes, customer support, and calendars with accuracy and discretion. I handle email triage, draft clear responses, manage reminders, and keep workflows organized using tools like Gmail, Google Calendar, and ticketing systems such as Zendesk or Freshdesk. I’m proactive with updates, respect confidentiality, and adapt quickly during trial periods to match your preferred communication style and routines.
$20 USD in 7 Tagen
1,9
1,9

Hello, I’ve reviewed your project brief for a bilingual virtual assistant who can fluently switch between Spanish and English to manage emails, provide customer support across channels, and handle calendar reminders. I offer reliable, proactive support with consistent, confidential handling of your shared inboxes and scheduling tools. What I bring: - Bilingual communication in Spanish and English, with a calm, professional tone across emails, chat, social, and phone. - Experience with Gmail, Zendesk, Freshdesk, and Google Calendar; plus general ticketing and scheduling workflows. - Efficient inbox triage, drafting responses, and timely follow-ups to keep your day organized. - Calendar management with reminders, meetings, time zones, and conflict resolution. - Privacy-first approach, strict data handling within your team. How I can work: - Flexible hours to align with your time zone; available for daily check-ins or async updates. - Tools: Gmail, Zendesk/Freshdesk, Google Calendar, CRM chat platforms, and scheduling apps. Delivery model: - Trial period to align workflows, then ongoing engagement. - Clear daily brief of pending/resolved items. - Data security and confidentiality as a foundation. Proposed setup: - Access to shared inboxes and calendars with appropriate permissions. - Defined SLAs for response times and reminder cadence. Next steps: - Plain language questions to tailor: . Best regards, Jordan Rafael
$30 USD in 1 Tag
1,4
1,4

Hello, thank you for sharing the role details—happy to connect. We understand you need a reliable bilingual virtual assistant fluent in Spanish and English to manage shared inboxes, handle customer support across chat/social/phone, and maintain calendars with accurate reminders and proactive updates. SEO Global Team provides experienced bilingual VAs with proven inbox triage, customer communication, and scheduling support using Gmail filters, Zendesk, Freshdesk, and Google Calendar while maintaining strict confidentiality. We will assign a dedicated assistant, set up efficient workflows during the trial period, deliver clear daily status updates, and ensure smooth, consistent communication across all channels. What time zone and daily working hours do you prefer? Which customer support channels will be used most frequently at the start? Do you have existing response templates or should we help create them? Looking forward to the opportunity to work together.
$20 USD in 7 Tagen
1,4
1,4

I’m interested in your Bilingual Virtual Assistant role. I have a typing speed of 70+ WPM and I’m a professional expert in Google Sheets and Microsoft Excel, which helps me manage data, reports, and tracking tasks efficiently. I’m comfortable switching between English and Spanish for email and customer support. I can manage shared inboxes, draft clear replies, handle customer chats/social messages, and keep calendars organized with timely reminders. I regularly use Gmail filters and Google Calendar to keep workflows clean and structured. I don’t have direct hands-on experience with Zendesk and Freshdesk yet, but I’m a fast learner and can learn and build a strong working grip on both within 2–4 days if given the opportunity. My working hours are flexible, and I can adjust to your time zone. I follow strict confidentiality and always provide proactive updates on pending and completed tasks. I’m happy to start with a trial period.
$15 USD in 1 Tag
1,2
1,2

Hi, I’d love to support you as your bilingual virtual assistant. With over 4 years of experience in customer service and experience as an Operations Team Leader in a BPO environment, I’m highly comfortable managing inboxes, handling customer support, and organizing calendars in both Spanish and English. I have solid experience managing bilingual customer interactions via chat, phone, and email. I’ve worked with ticketing systems such as Zendesk and Ujet, handling calls, creating and tracking tickets, sending follow-up emails, and ensuring timely case resolution. Clear, polite, and professional communication is always my priority. I use Google Workspace tools daily (Gmail, Calendar, Drive, Sheets), including inbox organization with filters, scheduling, reminders, and maintaining accurate documentation. I value confidentiality, consistency, and proactive updates so you always know what is pending and what has been completed. Availability: • Monday to Friday: 7:00 PM – 12:00 AM (Peru Time, GMT-5) • Weekends: Available anytime from 8:00 AM to 8:00 PM (Peru Time) • Comfortable working with CST and PST schedules I’m open to starting with a trial period and confident I can quickly align with your workflows to ensure reliable, long-term collaboration. I look forward to the opportunity to work together.
$30 USD in 7 Tagen
1,4
1,4

Hi — I can support your inbox, customer support, and calendar handling in English + Spanish, with clean triage and proactive daily updates so nothing slips. I’m comfortable working in Gmail (filters/labels), Zendesk/Freshdesk, and Google Calendar—handling replies, follow-ups, escalation notes, and reminders while keeping everything confidential and organized. I’m available daily and can align to your time zone during the trial. If you share your preferred working hours, the tools you’re using now, and a few example message types, I can start immediately. Best regards, Ammad
$20 USD in 7 Tagen
0,9
0,9

Hey — saw your post about needing a bilingual virtual assistant who can switch between Spanish and English. The real challenge here is keeping tone and context consistent when jumping between both languages, especially with clients or sensitive communication. Quick question before I suggest how I’d handle it: Is most of the work written (emails, messages, documents), or will there also be live calls and voice work? I’ve supported clients in fully bilingual roles before, handling inboxes, scheduling, and client communication in both Spanish and English without things getting “lost in translation.” If you can share a brief outline of the daily tasks or a sample email thread, I can review it and tell you exactly how I’d plug into your workflow.
$20 USD in 7 Tagen
0,4
0,4

Hello , We would like to grab this opportunity and will work till you get 100% satisfied with our work. We are an expert team which have many years of experience on PHP, Data Entry, Customer Support, Virtual Assistant, Time Management, Email Handling, Zendesk, Social Media Management Lets connect in chat so that We discuss further. Thank You
$10 USD in 7 Tagen
0,1
0,1

Hello , We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on PHP, Data Entry, Customer Support, Virtual Assistant, Time Management, Email Handling, Zendesk, Social Media Management Lets connect in chat so that We discuss further. Thank You
$20 USD in 7 Tagen
0,0
0,0

I’m comfortable handling bilingual communication in English and Spanish, and I’ve supported clients with email, customer chat, and scheduling. I use tools gmail and Google Calendar daily to keep inboxes clear and calendars organized. I’m reliable, detail-focused, and I give proactive updates so nothing gets missed. Confidentiality and professionalism are always a priority for me. I can match your preferred hours and start with a trial to prove my workflow. Happy to help make your day-to-day smoother.
$30 USD in 7 Tagen
0,1
0,1

Hi, I can support your team as a bilingual (Spanish/English) VA focused on inbox management, customer support, and calendar handling. I’m detail-oriented, proactive with updates, and strict about confidentiality. ✅ What I’ll handle daily: Email triage (prioritize, tag, draft/send replies, follow-ups) + Gmail filters/labels Customer support via chat/social (and phone if needed), with polite, consistent tone in both languages Calendar scheduling + reminders + conflict checks ? Availability: [Your hours] in [Your time zone] (flexible if needed) ? Tools: Gmail/Google Workspace, Google Calendar, Zendesk/Freshdesk (or similar ticketing tools), canned responses + templates ? Process: End-of-day summary with what’s resolved, what’s pending, and next actions. Happy to start with a trial period and align quickly with your workflows. Best regards, Saddam
$20 USD in 7 Tagen
0,0
0,0

With more than five years of solid experience as a virtual assistant, I wholeheartedly believe I'm the perfect fit for your bilingual needs. My natural fluency in both Spanish and English paired with my excellent grasp on tools like Gmail filters and Google Calendar will ensure a seamless transition into your workflow. Understanding the value of timely communication and clear updates, I'm motivated to stay two steps ahead by proactively reporting unresolved matters or potential bottlenecks. Conducting my work with exceptional consistency, I firmly understand the importance of confidentiality—I guarantee all your information will remain strictly within our team. I typically work from 9am to 5pm (GMT-4) but can easily adapt to any other required schedule. In terms of managing bilingual customer support or inboxes, many of my previous roles have had me handling tasks similar to what you've described. As for software comfort, I'm adept at using Gmail filters, Zendesk, Freshdesk and Google Calendar facilitating a quick learning curve for you too. As a final note, let's initiate with a trial period, allowing our workflows time to mesh smoothly before expanding our scope for ongoing collaboration. Trust in my commitment to streamlining your operations for success
$20 USD in 7 Tagen
0,0
0,0

Hello! I am a virtual assistant with native Spanish and I currently use basic written English with support tools when needed. I have experience managing emails, customer messages, and calendars, always following instructions carefully and keeping information organized. Working hours & availability: I am available Monday to Friday with flexible hours and I can adapt quickly to your workflow. Skills & tools: I work with Gmail, Google Calendar, and customer support platforms. I am detail-oriented, responsible, and I respect confidentiality at all times. I am happy to start with a trial period and focus on Spanish inboxes, internal tasks, and structured workflows. Thank you for your time!
$20 USD in 7 Tagen
0,0
0,0

Hola [Nombre del cliente], ¡Encantado de postularme para el puesto! Soy Félix, un asistente virtual bilingüe con amplia experiencia en la gestión de correos electrónicos, atención al cliente y manejo de agendas en ambos idiomas, español e inglés. Cuento con experiencia utilizando herramientas como Gmail, Zendesk, Freshdesk y Google Calendar, lo que me permite integrarme rápidamente a los flujos de trabajo. Además, tengo un enfoque proactivo y siempre mantengo una comunicación clara y cordial. Mi horario de trabajo es de 9am a 17pm horario de Buenos Aires, y estoy disponible para adaptarme a las necesidades del proyecto. Estoy seguro de que mi experiencia y habilidades serán de gran valor para tu equipo. Quedo a disposición para una prueba inicial y para ampliar la colaboración a largo plazo. ¡Muchas gracias por considerar mi propuesta! Saludos cordiales, Félix
$15 USD in 7 Tagen
0,0
0,0

Hello, I’m interested in the Remote Chat Support position and I’m happy to work at a rate of $15 per hour. I have strong written communication skills, fast typing speed, and a professional, friendly tone with customers. I can handle multiple chats efficiently, resolve issues clearly, and follow guidelines accurately. I’m reliable, quick to learn, and available up to 40 hours per week. I’m ready to start immediately and support your team with high-quality customer service.
$20 USD in 7 Tagen
0,0
0,0

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