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Our IT services firm is ready to turn Zoho CRM into the single source of truth for everything from presales conversations to ongoing support. I already have a Zoho One subscription and a clear picture of the data flow; what I need is someone who can translate that vision into an operational setup inside Zoho CRM. Scope of work • Build three custom modules that mirror our core workflows—Client Management, Project Tracking, and Support Tickets—so information moves seamlessly from lead to project kickoff to post-launch help. • Design end-to-end workflow automation (Deluge / Blueprint / CommandCenter as appropriate) to cut out repetitive hand-offs, trigger status updates, and generate internal tasks or emails at key milestones. • Integrate CRM with the other tools we rely on: Zoho Desk for ticketing, Zoho Projects for timelines, and a couple of external SaaS apps via API or Zoho Flow. Data must sync bi-directionally where it makes sense. • Configure reports and dashboards that let sales, PMs, and support teams see pipeline, burn-down, and SLA metrics in real time. Acceptance criteria 1. All custom modules are live with fields, layouts, and permissions tested for each user role. 2. Automations run without errors in a sandbox and then in production for at least one full business day. 3. Integrations push/pull sample records successfully and log any failures. 4. Dashboards render accurate data based on a supplied sample dataset. Please include a brief outline of similar Zoho CRM builds you’ve completed and note any certifications (Zoho Creator, Deluge, etc.) you hold. I’ll share the current process maps and field lists once we start.
Projekt-ID: 40067061
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Aktiv vor 21 Tagen
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161 Freelancer bieten im Durchschnitt €552 EUR für diesen Auftrag

Hello, Understanding and approach: I will translate your data flow into a clean Zoho CRM model, build the three modules with fields, layouts, and permissions, implement end-to-end automation using Deluge, Blueprint, and CommandCenter where appropriate, and connect Zoho CRM to Zoho Desk, Zoho Projects, and external apps via API or Zoho Flow, with bi-directional sync where it makes sense. I’ll configure dashboards and reports for real-time pipeline, burn-down, and SLA metrics, and test everything in a sandbox before production, including logging and recovery for integration failures. I have delivered Zoho CRM builds for IT services that cover presales through support, and I hold Zoho Creator and Deluge certifications. Questions: What are the exact field lists for Client Management, Project Tracking, and Support Tickets, and can you share current process maps to ensure accurate modeling? What external apps beyond Zoho Desk and Zoho Projects need integration, and what authentication methods and data objects should sync both ways? What are the required SLAs, metrics definitions, and how should burn-down and pipeline dashboards be calculated from your sample data? Are there any security, data access, or compliance requirements beyond standard Zoho permissions (roles, audit logs, data residency)? What is your preferred go-live timeline and any critical milestones I should align with? What is your preferred go-live timeline and any critical milestones I should align with? Bes
€750 EUR in 29 Tagen
8,5
8,5

Hi, Can you share more details about your current data flow and the specific requirements for each custom module? I can help translate your vision into a functional Zoho CRM setup. With extensive experience in Zoho CRM, I’ve successfully built custom modules and automation for various clients. I can design the modules for Client Management, Project Tracking, and Support Tickets to ensure seamless information flow. Additionally, I will set up end-to-end workflow automation using Deluge and Blueprint, integrate CRM with Zoho Desk and Zoho Projects, and ensure bi-directional data syncing. I’ll also configure reports and dashboards tailored for your sales, PMs, and support teams. My aim is to ensure everything runs smoothly and meets all acceptance criteria without any issues. I’m excited to help you make Zoho CRM your single source of truth! Best, Priyanka
€750 EUR in 7 Tagen
8,3
8,3

Hello, I came across your project and found it truly interesting. With over eight years of hands-on experience in this field, I have successfully delivered high-quality solutions to clients worldwide. My dedication to excellence is reflected in the 180+ positive reviews from satisfied clients. I’d love to bring this expertise to your project and ensure outstanding results. However, I do have a few important points I’d like to clarify to align perfectly with your vision. Let’s connect via chat, where I can also share relevant examples of my past work. I'm looking forward to hearing back from you! Best Regards, Divu.
€750 EUR in 8 Tagen
8,0
8,0

Hi, I'd love to configure your Zoho CRM as your single source of truth! I specialize in custom module builds, workflow automation (Deluge/Blueprint), and seamless integrations with Zoho Desk, Projects, and external APIs. I'll deliver end-to-end automation, bi-directional syncing, real-time dashboards, and thorough testing to ensure flawless operation. Let's transform your vision into an operational system! Thanks, Singh
€480 EUR in 21 Tagen
8,2
8,2

Hi As a seasoned developer with a knack for problem-solving, I am confident that I can not only bring your vision of a seamless Zoho CRM system to life, but elevate it to new levels of efficiency. With extensive experience in developing and integrating CRM systems throughout diverse domains, including backend development using PHP (Laravel, CI, CakePHP, Yii), I have an intimate familiarity with the core processes and potential challenges of such projects - ensuring that no stone will be left unturned in creating your three custom modules for Client Management, Project Tracking, and Support Tickets. Beyond this, my strong grasp of frontend technologies like HTML, CSS and React.js will prove invaluable during the implementation of dashboards that render accurate data, while my API integration capabilities will sync your CRM with the varied SaaS applications you rely on. It is important to note that I am driven by a relentless commitment to delivering quality work. I have worked on similar projects and am comfortable working with Deluge – one of Zoho's scripting languages – among other crucial certifications. Thanks....
€750 EUR in 7 Tagen
7,9
7,9

Hi I have expertise in zoho Setup, can create custom objects,fields,columns,formulas,tasks,email, activity notes, reports and dashboards, import and export of data .workflows to automate fields update,send email,create task, integration with various external systems like pinchapi rapid api stripe xero practice manager DocuSign onedrive gdrive Gmail stripe. I have set-up hubspot from scratch for clients. Kindly review my profile and ping me on chat to discuss further. Regards Ritu
€750 EUR in 7 Tagen
7,4
7,4

Hello I have thoroughly reviewed your project description and am confident in my ability to assist you in completing it successfully. I believe it would be highly beneficial to delve deeper into the specifics of the job to determine the most effective way forward. I am open to scheduling an interview at your convenience, and I genuinely appreciate the chance to collaborate with you on this project. Your response is eagerly anticipated, and I'm excited about the prospect of working together. Thank you for considering my proposal. Looking forward to your prompt reply! Best regards Rekha!!!
€750 EUR in 7 Tagen
7,8
7,8

With extensive experience in handling CRM projects combined with the skillfulness in PHP, I'm confident that my team and I can fulfill your needs in turning your Zoho CRM into a well-oiled machine aligned with your vision. Our main focus would be to build three custom modules –Client Management, Project Tracking, and Support Tickets- that form the basis for a seamless data flow across different stages providing a comprehensive view of your operations. As we proceed, not only will we design workflow automations but will also integrate the CRM with other SaaS apps to ensure smooth bi-directional data sync. To summarize, choosing M2N IT Technology Team for this project means entrusting a dependable team that has the technical know-how, vast experience in PHP and CRM and high-standards proven by our past projects. We're ready to create a highly efficient and collaborative system to meet your specific needs all through the lifecycle from lead management to post support; thus enabling effective sales pipeline management, project planning, schedules execution and ensuring SLA adherence through tailored reports and dashboards.
€350 EUR in 4 Tagen
6,9
6,9

Hello As a seasoned full-stack developer with extensive experience in multi-solution development, I am equipped with the skills necessary to deliver your vision of transforming Zoho CRM into an all-encompassing operational hub. In my 8 years of practice, I have successfully executed similar projects, building customized modules and implementing workflow automations – all key aspects of your core requirements. Proficient in Deluge and other Zoho CRM tools, I assure you accurate and seamless integration of Zoho Desk, Zoho Projects, and salient external SaaS apps through well-documented APIs or leveraging the power of Zoho Flow. To elucidate my proficiency further, I have a deep understanding of PHP, Laravel, CodeIgniter, CakePHP and Zend - languages vital for maintaining your current applications. However, I do recognize that your project need not only a technical expert rather robust communication to execute your project according to your vision. This is the very reason why I ensure daily communication and provide free technical support to keep you up to date. Overall, as someone deeply committed to the success of your business, choosing me means relying on a comprehensive set of skills: from hybrid app development (Flutter, React Native) advantageous for supporting multi-platform presence to hands-on familiarity with Firebase/FCM/Push Notification essential for real-time data flow.
€250 EUR in 7 Tagen
6,9
6,9

Hello, Thank you for considering me for your Custom Zoho CRM Build & Automation project. I have carefully reviewed the project requirements and am confident in my ability to deliver a solution that aligns with your vision. To achieve this, I will begin by building the three custom modules for Client Management, Project Tracking, and Support Tickets within Zoho CRM. I will then design and implement workflow automations using Deluge, Blueprint, and CommandCenter to streamline processes and integrate with Zoho Desk, Zoho Projects, and other external tools. Additionally, I will configure reports and dashboards to provide real-time insights for your sales, project management, and support teams. I have prior experience in similar Zoho CRM builds and hold certifications in Zoho Creator and Deluge. I am excited to discuss further details and get started on this project with you. I'm confident that I can deliver a high-quality project that meets your expectations. Let's discuss further details and get started on this project.
€250 EUR in 7 Tagen
6,3
6,3

Hello I have thoroughly reviewed your project description and am confident in my ability to assist you in completing it successfully. I believe it would be highly beneficial to delve deeper into the specifics of the job to determine the most effective way forward. I am open to scheduling an interview at your convenience, and I genuinely appreciate the chance to collaborate with you on this project. Your response is eagerly anticipated, and I'm excited about the prospect of working together. Thank you for considering my proposal. Looking forward to your prompt reply! Best regards Rekha!!!
€750 EUR in 7 Tagen
6,5
6,5

With over 10 years of experience in software development, I am confident in my ability to streamline your business processes using Zoho CRM to its fullest potential. Being a Full Stack Software Engineer, I bring a diverse range of skills and qualifications that are perfectly aligned with your project's specifications. My expertise spans across various languages and frameworks, including Deluge, which is essential for implementing advanced automations in Zoho CRM. Furthermore, I am well-versed in API integrations and have fluency in working with other tools like Zoho Desk and Projects - skills that are crucial for achieving seamless data flow and synchronization as per your requirements. In my previous engagements, I have successfully built several custom modules within Zoho CRM that catered to my client's unique workflows. My meticulous attention to detail ensures that each field, layout, and permission is designed methodically for every user role. Gemini IT Services has already laid down a clear road map of their current processes and field lists for me to follow, which only enhances my confidence in guaranteeing a timely and accurate delivery of the project.
€600 EUR in 12 Tagen
6,9
6,9

Hi Waqas, I’m excited to get started on your project focused on custom Zoho CRM build and automation. I understand the need to create a seamless data flow from presales to support, and I’m confident I can bring your vision to life. With over 100 projects successfully delivered, I have extensive experience in building customized modules that match core workflows. I can create the Client Management, Project Tracking, and Support Tickets modules to ensure smooth transition and functionality. Additionally, my expertise in Zoho automation (using Deluge and Blueprint) will streamline processes and eliminate repetitive tasks. I’ve successfully integrated Zoho with external SaaS applications and can ensure a bi-directional data sync for efficiency. Finally, I will set up user-specific reports and dashboards for real-time insights. I can start immediately after we discuss your requirements further — let’s connect on chat! Best regards,
€555 EUR in 53 Tagen
7,0
7,0

Hi, With 13 years of experience in CRM implementations and Zoho ecosystem projects, I can turn Zoho CRM into your single source of truth and fully operationalize your workflows. What I’ll deliver: ✔ Custom modules: Client Management, Project Tracking, Support Tickets ✔ End-to-end workflow automation (Deluge, Blueprint, CommandCenter) ✔ Integrations with Zoho Desk, Zoho Projects & external SaaS via API/Zoho Flow ✔ Role-based permissions, reports & real-time dashboards (sales, PM, SLA) ✔ Tested sandbox → production rollout with error logging Quick question: Do you already have finalized field lists & process maps, or should I help refine them before building automations? Happy to share examples of similar Zoho CRM builds and certifications.
€500 EUR in 7 Tagen
6,2
6,2

At this stage, I’m not looking for result-oriented or target-based roles, as I’ve just completed a sales-focused position and am intentionally taking a short break from such work. What I do specialize in and can handle very efficiently is live chat support, fast and professional email handling, and e-commerce return/refund–related virtual assistant tasks. These are areas I’m experienced in and comfortable managing independently.
€500 EUR in 7 Tagen
6,4
6,4

Hi there, I'm excited about the opportunity to transform your Zoho CRM into a streamlined operational hub for your IT services firm. With over five years of experience in Zoho CRM builds and a strong focus on automation, I have successfully delivered similar projects that align with your vision. 1. **Custom Module Development:** I created custom modules for client management and project tracking in previous roles, ensuring seamless information flow. 2. **Workflow Automation:** Expert in utilizing Deluge and Blueprint, I've designed automations that drastically reduced manual tasks and provided timely updates for multiple clients. 3. **Integration:** I have extensive experience integrating Zoho CRM with external applications, ensuring bi-directional data sync and enhancing overall efficiency. 4. **Reporting:** Developed customized dashboards that give real-time insights to teams, improving decision-making processes. I hold relevant certifications in Zoho Creator, and I'm confident I can meet your acceptance criteria effectively, ensuring all modules and workflows are operational from day one. Looking forward to your direction on the next steps in sharing the process maps and field lists . Thanks, Luis
€299 EUR in 7 Tagen
6,0
6,0

Having a solid base of relevant skills and years of experience in PHP, I understand how different tools must seamlessly integrate to ensure the smooth functioning of business operations. As an expert in Zoho CRM integrations for multiple clients, the specs you've shared resonate perfectly with my area of expertise. Be it developing custom modules mirroring your core workflows or automation design using Deluge/BluePrint/CommandCenter, I have the technical know-how and understanding of Zoho that you need. In previous projects, I have successfully connected Zoho CRM with various external apps via APIs or Zoho Flow, enabling bi-directional data sync where required. This experience will be key to integrating Zoho Desk for ticketing, Zoho Projects for timelines, and other SaaS apps you use. It's not just about integrating them; it's about designing the connections such that they deliver maximum efficiency and minimum redundancy within your workflows. Thankss......
€500 EUR in 7 Tagen
6,0
6,0

Hello, I can provide you with a complete solution related to every aspect of your Zoho CRM application and also will integrate with the other CMS. I am an expert in Zoho CRM module development, customization of modules, creation of logic hooks, and template customization for home pages and PDFs, and I have customized major modules of Zoho CRM (leads, opportunity, and customer according to client requirements). I have vast experience in Zoho CRM customization, sales automation, marketing automation, inventory management, security management, workflow automation, etc. I have created HTML-based email templates, POs, SOs, quotes, and invoice templates. I have developed custom modules using Zoho CRM. I have extended the functionality of Zoho CRM by integrating Zoho Creator-based powerful features and am an expert in bug fixing and troubleshooting on many websites. looking forward positively to working on this project. Thanks & Regards.
€500 EUR in 7 Tagen
5,8
5,8

Good Day Waqas ✌️ I have carefully reviewed your project requirements for the Custom Zoho CRM Build & Automation. I am confident in my ability to bring your vision to life by creating custom modules, implementing workflow automation, integrating with other tools, and configuring insightful reports and dashboards within Zoho CRM. With my experience in Zoho CRM customization and automation, I assure you of unlimited revisions, unique creations, a money-back guarantee, 24/7 communication, and timely delivery. You can view samples of my quality work in my portfolio: https://www.freelancer.com/u/leenadvnani6 I am eager to discuss your project further in the chat to understand your specific needs and goals. Let's collaborate to make your Zoho CRM system the central hub for your IT services firm. Best regards, Leena Kumari :)
€250 EUR in 2 Tagen
5,4
5,4

Hello Dear! I write to introduce myself. I'm Engineer Toriqul Islam. I was born and grew up in Bangladesh. I speak and write in English like native people. I am a B.S.C. Engineer of Computer Science & Engineering. I completed my graduation from Rajshahi University of Engineering & Technology ( RUET). I love to work on Web Design & Development project. Web Design & development: I am a full-stack web developer with more than 10 years of experience. My design Approach is Always Modern and simple, which attracts people towards it. I have built websites for a wide variety of industries. I have worked with a lot of companies and built astonishing websites. All Clients have good reviews about me. Client Satisfaction is my first Priority. Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB What you'll get? • Fully Responsive Website on All Devices • Reusable Components • Quick response • Clean, tested and documented code • Completely met deadlines and requirements • Clear communication You are cordially welcome to discuss your project. Thank You! Best Regards, Toriqul Islam
€250 EUR in 4 Tagen
5,6
5,6

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