Anshu G.

I have 3 years of experience as an Amazon Virtual Assistance and I have worked on almost all the marketplaces. I works on below services too, if you need any additional assistance with them in future then feel free to contact me. Amazon Virtual Assistant (FBA/FBM), Walmart, eBay and Shopify Account Manager and e-commerce expert. Roles and Responsibilities as an Amazon Assistant :  Creating Listings  Making Changes in Listings  Feed File Creation  Creating Seller Central Message Templates  Answering Seller Central Queries  Answering Customer Emails  Commenting on Positive Feedback  Commenting on Negative Feedback  Negative Review Tracking and Contacting  Negative Feedback Tracking and Contacting  Processing Replacements  Sharing Tracking Details of Replacement Order  Sending Delivery Confirmation Email  Sending Review Follow up Email  Negative Review Removal  Negative Feedback Removal  Dealing with Refund & Return Cases  Managing FBA Inventory  Creating Shipping Labels  Marking FBA Shipment as Shipped  FBA Shipment Reconciliation  Managing Reimbursement  Creating Removal Orders  Creating Disposal Orders  Warehouse Inventory Management  Checking Inventory Performance Index of Account and Making Suggestions  Checking Account Health, Voice of Customer etc  Brand Messaging Program  Listing Checks  Sending Cease and Desist Emails to Unauthorized Sellers  Maintaining Order Database  Maintaining Negative Review Report Sheets  Maintaining Replacement Order Sheets  Preparing Daily Sales Report  Preparing Daily Report for Review Update and Reversal  Checking Case Log  Checking Performance Notification  Doing Audit of Returned Items from FBA and Making Reports  Generating Infringement Cases  Preparing Forecasting Sheet  Coordinating with Amazon Seller Support when Needed  Organize the Basecamp/Asana/[login to view URL] with All Updates  Identifying Left over Inventory Adjustments  Storage Management  Monthly Storage Fee Report  Long Term Storage Fee  Helium 10/eDesk  Bin Checks Filling  Running Deals  Preparing Required Database