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- N/AJobs abgeschlossen
[login to view URL] Several freelance Flyers and Brochures Designing works.
Senior Data Entry SpecialistApr 2017 - Apr 2019 (2 years)
Uploading product data from various sources within time limits as well as media upload. Verifying accuracy and sorting existing online products. Contact with suppliers and/or brands for the clarification and procurement of product information. Work with Excel formulas and tools. Quality control including reviewing completed tickets. Mentoring, holding individual Feedbacks and group huddles. Setting-up basic and advanced guidelines and tutorials for future employees and currently employed.
Customer Service Agent - Technical supportApr 2016 - Apr 2017 (1 year)
Customer service agent in a German-speaking team. Technical support based on providing information customers needs and ask for, troubleshooting devices and assistance in using of digital content and keeping up with newly launched devices and digital content in order to give the best possible service to customers. Communication-based in two channels-phone and email. Support provided for clients devices, digital content manufactured by the client and content sold through clients webpage.