Profilbild von Ivonaaa
Flagge von Serbia Belgrade, Serbia
Mitglied seit 6. August 2019
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Native German and Serbian speaker, minimum professional proficiency English. Experience in MS Office, Adobe, 3D design software as SketchUp and AutoCAD. [login to view URL]
$10 USD/hr
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  • N/AJobs abgeschlossen
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Apr 2019

[login to view URL] Several freelance Flyers and Brochures Designing works.

Senior Data Entry Specialist

Apr 2017 - Apr 2019 (2 years)

Uploading product data from various sources within time limits as well as media upload. Verifying accuracy and sorting existing online products. Contact with suppliers and/or brands for the clarification and procurement of product information. Work with Excel formulas and tools. Quality control including reviewing completed tickets. Mentoring, holding individual Feedbacks and group huddles. Setting-up basic and advanced guidelines and tutorials for future employees and currently employed.

Customer Service Agent - Technical support

Apr 2016 - Apr 2017 (1 year)

Customer service agent in a German-speaking team. Technical support based on providing information customers needs and ask for, troubleshooting devices and assistance in using of digital content and keeping up with newly launched devices and digital content in order to give the best possible service to customers. Communication-based in two channels-phone and email. Support provided for clients devices, digital content manufactured by the client and content sold through clients webpage.


Bachelor Degree of Set-Design Faculty of Applied Arts, Belgrade

2009 - 2014 (5 years)

Graduated as Costume Designer High school of Applied Arts, Sabac

2005 - 2009 (4 years)


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