Jerelle D.

Subject matter expert ( Team Lead ) with 4 years of experience working in both operations and management department of a Business Process Outsourcing company catering one of the biggest Online Retail companies in the world. The primary objectives is to achieve a challenging position in an industry where multi-tasking tech-savvy skills will be employed to solve tough customer related issues, such as device-related troubleshooting and to provide great customer experience. Been given a chance as well to handle a seasonal team whose handling email support.