Karlo Archie S.

I am currently working as a Customer Service Associate. My main job is to follow-up and answer/write emails to satisfy our customers inquiry and needs. I have also gone through several works before I became a Customer Service Associate. This includes being a Deck Cadet in a shipping line, providing high quality administrative services to the maritime operation section and dealt queries in a timely, professional and courteous manner. I am also knowledgeable in - Email / Chat Support - Data Analysis - Creating / Managing Spreadsheets - Google Docs Organization - Social Media Management - Email Management - Data Entry - Transcription - Internet Research - Ms Word, Excel and PowerPoint It wasn’t easy for me but time has taught me the value of fulfilling ones duties in a fast pace environment without committing a single mistake. With that, I consider myself as a fast learner to anything, may it be decoding a message or just simply finding the equilibrium between commercial development and conservation of our natural treasures.