Omolola M.

I am highly motivated, I am quick to learn and I am very task orientated. I like to build a routine or a process and work around it and through my years of experience, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket, phone support, and operate in CRM tools like Google workspace, Microsoft 365, Asana, Zendesk, Buffer, Sprout, Mailchimp etc. I believe in full comprehension of customers' needs in order to achieve customer satisfaction. In my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness. I have great time management and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. Make me your go-to-guy for all your customer service and virtual assistant needs. I am available for the short or long term and pride myself on delivering high quality, fast and accurate services