Ron A.

Could this be a random circumstance? Or could this be fate? Both of us don't know it yet. But what I know is that you came to Upwork with a need and/or a problem that needs to be solved. And I know you're tired going through other freelancer's profiles - pretty sure a lot of them are bland, some are meh and, yeah, well I'm sure some of them are okay. But here you are, still searching. Let me tell you why your search stops here - WITH ME. Here are a few, among other things, (let's just go with) stuff I have heavy experience on that will surely make your campaign/project solved efficiently, effectively - and successfully: I'll handle your social media accounts by: - Posting interesting captions and even product descriptions - hashtag and trend research - create and post engaging content - handling customer service concerns - managing social media messages My Customer Service Responsibilities list: - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts, and file documents. - Follow communications procedures, guidelines, and policies. - Take the extra mile to engage customers. eBay Store Management - Processing Refunds, Returns, and Replacements - Order Processing - Email and Live Chat Support Data Entry Operator - Excellent attention to detail - Ability to multitask effectively - Strong written and verbal communication skills - Ability to perform repetitive tasks with a high degree of accuracy - Comfortable working independently with minimal supervision Still, think this is just a random circumstance? Let me know.