Carlos C.

*** Certifications - PMP - PRINCE2 - Cobit 5 - ITIL 2011 - ITSM based on ISO/IEC 20000 *** Professional Experience - Experience managing full project lifecycle from requirements gathering to final implementation and customer training (waterfall and agile). - IT assessment in projects based on PMI and Prince2. - Agile SCRUM and KANBAN, coach team members and risks assessment and dependencies in projects. - Experience on client site preparing end user and technical projects documentation, translating customer requirements into detailed functional specifications. - Participating and guiding meetings with clients to identify technologies and solutions for business. - Production of product backlog based on customer business requirements. - Provide analysis of customer issues helping team in root cause analysis. - Responsible for status reports, KPIs and development roadmap. - Advise how to determine requirements and define the scope of projects.