Evangel E.

Thanks for visiting my profile! Are you looking For a Customer Service rep/ Virtual assistant to address customers issues and resolve them in a timely and efficient manner? I'm right here and can assist you in : ➻ Handling 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services. ➻ responding to customers questions, Complaint and enquiries. ➻ Processing orders, forms application, and request. ➻ Remained courteous and calm at all times, even during moments of intense customer displeasure ➻ Ensure Customers satisfaction and provide professional customer Support. ➻ Communicating With Customers through Various Channels. ➻ Help customers to solve technical problems.e.t.c. I have over 4years experience in:: ➻ Appointment scheduling and setting ➻ Customer Support (Email/Live chat/Instagram and Facebook). ➻ Use of CRM tools. ➻ Customer relations. ➻ Internet Research. Working with me you should expect:: ➻ To have no unresolved tickets in your queue ➻ Your (Customers Satisfaction Score) rating will always be at the top. ➻ High quality customer service/customer support.