Nkiruka E.

Results-driven Customer Service and Operations Manager and Community Manager with a diverse skill set and a strong background in delivering exceptional customer experiences and fostering engaged communities. Proven ability to lead cross-functional teams, optimize operational processes, and build lasting relationships with customers and community members. Skilled in developing and implementing strategies to enhance customer satisfaction, drive community engagement, and achieve business objectives. Excellent communication, problem-solving, and organizational skills, with a passion for creating positive and inclusive environments. Committed to leveraging data and analytics to inform decision-making, drive continuous improvement, and maximize customer and community success.