Roman L.

Working with marketing specialists from USA and UK for 8 years has given me vast Virtual Assistant and Customer Support Manager experience. During the last two years I have been managing a whole team of email customer support reps providing services for several online stores at the same time. I've got all kinds of experience with different customer-related issues and situations, and the know-how to resolve them in the fastest and best possible manner. Be that a customer, who wants to spend a huge sum on a present, but doesn't know what to choose, or someone who had awful experience due to delivery issues, delays or product defects - I will know how to make them happy. I am fluent in English, Ukrainian and Russian languages.