globalservices09

Highlights ---------- My expertise is as a virtual assistant. With an experience of over 3 years, I have worked in most of the backend software that includes Flash-ecom, Channel Advisor, Net-Suite and 1 Shopping Cart. In addition to this, I have also operated email support software like Kayako, Live Person and Microsoft Outlook and Outlook express. I am also equally versed with the basic computer tools like Microsoft Word, Excel, PowerPoint and FrontPage. I have experience in handling calls and live chat support for clients all over the world. Customer service is my forte. Please let me know your requirements and I will exceed your expectations. I am new to Guru but have 3 years expereince in providing VA support and can provide my first clients with a great rate! Software skills: --------------- I have worked in many different e-commerce backend software like Channel Advisor, Net-Suite, Flashecom, 1shopping cart. Besides handling all these I am also well accustomed to accounting software like Quickbooks and many other software that is required to run an e-commerce business. I have also used different instant messenger applications like Skype, Yahoo, MSN, G-Talk etc. I also have a sound knowledge working in MS Outlook, Word and Excel. However I am ready and quick to learn new software aswell. Additional skills: ----------------- I have also provided call support and live chat support for many websites worldwide for reputed clients. Therefore I have used software like Live Person, Kayako and also many other backend software. In addition to this, I have a sound knowledge in accounting where I have handled Quickbooks and Paypal accounts.