We need a custom Portal that allows our clients the ability to implement new assignments to our commercial collections team. Also, it should be able to double up as a Portal that we could sell to clients for their own internal use.
It should be affordable, easy to navigate, available via the Internet and on a LAN and flexible to accomodate growth.
We prefer that we buy a version ALREADY designed. If necessary, we will rent on a per seat or per user basis.
## Deliverables
The program needs to have at least:
Automatic Account Assigment
Automatic tracking
Trouble ticket
User id/Password ability
Document management
email management
time/date stamping
Discussion threads
Automatic reminders/alerts
Screen Shots and a demo that our clients can use before they buy
Analytics
Web Based Management
Flexibility to add additionally CRM features.
## Platform
whatever works