Call Center BPO Process Rquired

I have worked in both management and operations capacity for 6 years. This includes handling and supervising staff of 10-15. I have also worked in an administrative capacity for 3 years. I am proficient in Microsoft Office programs, and I am also familiar with internet and all its applications. I have skills in appointment settings when I was in Singapore, taking and making calls and managing emails on behalf of my US-based client. I have worked with many clients across the United States and Canada. I have successfully completed projects involving the launch, set-up and maintenance of CRM, email support and inquiries, research, and order-related issues. As my qualifications, I have a degree in Bachelor of Science in Business Administration Major in Management. I am a solid leader, have great interpersonal skills, and know how to inspire greatness in employees. I have the following qualifications: - Excellent Leadership skills - Excellent Customer Service skills - Typing speed of 50wpm - Good time management - Have stable internet connection (50Mbps) and active in Social Media platforms - Have flexible working hours (working hours to be discussed) - Friendly but logical - Kind and professional - Excellent command of both written and speaking of English language