Rona P.

Dear Clients, I am an experienced Executive Virtual Assistant and Customer Support Representative. My strengths lie in effective calendar management, project coordination, maintaining seamless communication channels, and providing excellent customer support. With proficiency in using the following tools, I have successfully streamlined executive workflows and enhanced productivity. My organizational skills shine through in managing complex schedules and ensuring tasks are completed efficiently. CRM: Zendesk, Gorgias, Tidio Research: Google Scholar, Zotero, Evernote Schedule meetings: Calendly, Doodle Book appointments: Setmore, Acuity Scheduling Help with HR: BambooHR, Gusto Administrative tasks: Microsoft Office, G Suite Shop/Receive quotes: Amazon Business, Alibaba Market research: SurveyMonkey, Qualtrics Client communications: Slack, Zoom Social media marketing: Hootsuite, Buffer Search engine optimization: Moz, SEMrush All tasks as assigned: Trello, Asana, ClickUp Throughout my career, I have achieved milestones in optimizing processes, improving communication structures, and contributing to the success of high-performing teams. My educational background further complements my practical experience, ensuring a holistic approach to tasks. I am excited about the opportunity to bring my skills to your projects and contribute to your team's success. Best regards, Rona