Hi there,
I'm Alessandra, an Italian native freelancer.
I have plenty of years of experience in customer service and satisfaction .
I used to work in the biggest utility supplier company in Italy, as customer service consultant of the electric / gas area.
My duties were : commercial information on the phone or e-mail , billing management, stipulation and contract changes, development agenda of the technical operational , problem solving, data entry.
I’m able to organize the job on my own ,setting priorities , observing the deadlines and targets.
I have excellent knowledge of MS Office package ( MS Word, MS Excel, MS Powerpoint) ,excellent knowledge of SAP, excellent computer literate skills.
I'm a curious , reliable and precise person.
I would like to know more about your project.
Feel free to contact me!
Thank you
Best Regards
Alessandra Lombardi