Hello,
I already handle the ecommerce customer support and order fulfillment job before, for ebay, amazon, shopify store.
My job responsibilities are :
1) Check client queries on daily basis, Troubleshoot, Resolve and reply them in turn around time.
2) Resolve Refund, Cancellation, Payments & other order related issues with high priority.
3) Customer support by chat and email.
4) Product research and uploading as well
5) Create Product Catalog ,Change Prices and make it up-to the mark on daily basis
6) A Complete store management activities, including, hosting, Website error troubleshooting using hosting support & Migration etc
Also I can help support in Order fulfillment and dropshipping.
Please message me, I can help you to automate and speedup your business process
Thank You