Hello.
I am a very experienced tech support and customer service advisor with many years working for the world's biggest, most established IT & BPO companies all around Europe. Most of my technical support experience I have gained working for IBM, Capgemini, Manpower and Deutche Telekom, supporting clients ranging from multinational corporations to local businesses and even end users occasionally, on workstation level as well as user administration and incident coordination. My abilities in customer interaction and diplomacy are strong and I genuinely enjoy giving good service.
I'd be very interested to contribute to your team, I'm based in Barcelona with a high speed internet access in my home office. I'm available to work always, and if you are looking to for a long term arrangement, we can talk about it further in terms of my bid and how we could utilize my skills and experience for maximum benefit for the project.
Looking forward to hearing from you.
Best regards,
Kalle Valo