Deal directly with customers either by telephone or electronically, Respond promptly to customer inquiries and handle and resolve customer complaints, Obtain and evaluate all relevant information to handle product and service inquiries, Provide pricing and delivery information and perform customer verification, Set up new customer accounts, process orders, forms, applications and requests, Organize workflow to meet customer time frames, Direct requests and unresolved issues to the designated resource, Manage customers' accounts and keep records of customer interactions and transactions, Record details of inquiries, comments and complaints, Record details of actions taken and prepare and distribute customer activity reports, Maintain customer databases and manage administration, Communicate and coordinate with internal departments and follow up on customer interactions and lastly provide feedback on the efficiency of the customer service process.
Hi,
I am ready for your customer support Project for Respond customer inquiries, Provide pricing and delivery information etc...
Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task.
Your work will be in safe hand, as once I take the responsibility, it will be completed within the given time period.
Waiting for your response.
Thanking You.
Regards
Ambika N
HI
I am Sam though new to freelancer but working at upwork from 6 years
I have team of Professionals who will deliver your task on time
give chance
Thanks
Very competitive manager seeking to be an established freelance worker. High attention to detail, hands on and very articulate and creative. Communicates well and demonstrates accountability of task at hand until completion.
I can do it Better. Just give a chance, after that i too can get some certificates and Reviews to show up myself. I have talent which cant be shown in newly created account
Dear Sir/Madam
The job that you have posted on the site www.freelancer.com for the position of customer support offer, attract my full attention.
The varied missions I attended during my studies of BA in : Applied Foreign Languages in communication and commerce , allowed me to confirm my interest and experience in the field of marketing and commerce and communication and plus to a long experience in internet marketing field since 2009.
Seeking new challenges, I want to put my creativity, my analysis and animation service company specializing in the field of customer service like yours capabilities.
An interview will allow me, if you deem useful to give you further information.
Thank you for the special care that you will bring to my candidacy and beg you to believe, with an assurance of my highest consideration and appreciation and respect.
Yours sincerely
I have worked in Customer support for over 5 years, in both English and Spanish.
I have worked in chat support for over a year from home.
I am currently working in Customer support in English for a big company.
I would be interested in a part time job with with the possibility of making it a full time job.
I have been working as a SALES & MARKETING professional for about more than 8 years in BANKING, TELECOM, BPO, HOSPITALITY, RETAIL SALES etc. Also, I have a good experience in (US & UK) INTERNATIONAL CUSTOMER SERVICE for different industries including the Banking sector.
I have over 14 years experience in customer services and client management having led teams of up to 15 customer service advisors I feel that there isn't much that I have yet to come up against and deal with. I am very confident in my ability to find a solution to any problem in an efficient and professional manner.
I am exceptionally organised and focused meaning that your clients will only ever receive the best levels of service from me.
I have managed territories of over 500 accounts ensuring that their records are always maintained and accurate. I am flexible in my approach to work and my availability meaning that I can meet any requirements that you have. I'm more than happy to discuss your requirements in further depth at any time so please feel free to contact me.
Sam.
Meticulous, proactive bilingual professional and effective leader who excels at using proven methods and cutting edge technology to increase productivity, assertive and enthusiastic with extensive knowledge of process optimization and an unsurpassed work ethic to secure a position in the organization that offers challenge and opportunities for my career development and at the same time serve the organization to the best of my capabilities.
I have been working with customers for approximately 5 1/2 years gaining different skills in the process, such as: Customer Service & support, Phone sales, Provided training to sales agents, sales coach and also other skills... I´m both English & Spanish speaker.
I´m Robert,You can contact me to better discuss the job & my skills.
Thanks!
I have previous experience as an administrative assistant to an engineering firm. I held this position for a year and a half. I have 10+ years of experience with Microsoft office. I also have 10+ years in customer service. Thank you for your time and consideration.
I am quick worker that will complete all work with quality and a systematic way that the employer wants. I also have a professional background in data analysis. i am a very organized person that speaks, & writes fluent English. I believe I will be the best fit for the task
