Dear Hiring Manager,
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right right service professional to represent you when assisting your valued customers.
Social network analysis has now moved from being a suggestive metaphor to an analytic approach to a paradigm, with its own theoretical statements, methods, social network analysis software, and researchers. Analysts reason from whole to part; from structure to relation to individual; from behavior to attitude. They typically either study whole networks (also known as complete networks), all of the ties containing specified relations in a defined population, or personal networks (also known as egocentric networks), the ties that specified people have, such as their "personal communities".[2] In the latter case, the ties are said to go from egos, who are the focal actors who are being analyzed, to their alters. The distinction between whole/complete networks and personal/egocentric networks has depended largely on how analysts were able to gather data. That is, for groups such as companies, schools, or membership societies, the analyst was expected to have complete information about who was in the network, all participants being both potential egos and alters. Personal/egocentric studies were typically conducted when identities of egos were known, but not their alters. These studies rely on the egos to provide information about the identities of alters and there is no expectation that the various egos or sets of alters will be tied to each other. A snowball network refers to the idea that the alters identified in an egocentric survey then become egos themselves and are able in turn to nominate additional alters. While there are severe logistic limits to conducting snowball network studies, a method for examining hybrid networks has recently been developed in which egos in complete networks can nominate alters otherwise not listed who are then available for all subsequent egos to see.[3] The hybrid network may be valuable for examining whole/complete networks that are expected to include important players beyond those who are formally identified. For example, employees of a company often work with non-company consultants who may be part of a network that cannot fully be defined prior to data collection.
Several analytic tendencies distinguish social network analysis:[4]
There is no assumption that groups are the building blocks of society: the approach is open to studying less-bounded social systems, from nonlocal communities to links among websites.
Rather than treating individuals (persons, organizations, states) as discrete units of analysis, it focuses on how the structure of ties affects individuals and their relationships.
The shape of a social network helps determine a network's usefulness to its individuals. Smaller, tighter networks can be less useful to their members than networks with lots of loose connections (weak ties) to individuals outside the main network. More open networks, with many weak ties and social connections, are more likely to introduce new ideas and opportunities to their members than closed networks with many redundant ties. In other words, a group of friends who only do things with each other already share the same knowledge and opportunities. A group of individuals with connections to other social worlds is likely to have access to a wider range of information. It is better for individual success to have connections to a variety of networks rather than many connections within a single network. Similarly, individuals can exercise influence or act as brokers within their social networks by bridging two networks that are not directly linked (called filling structural holes).[5]
My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.
It would be a pleasure to interview with you and I look forward to hearing from you soon.
Very Sincerely,
Regards,
Abbas ALi
