Hello prospective employer, I've read through the brief, and I understand what is expected and is willing to provide the services. I strongly believe I would be an asset to your organization as I am passionate about building strong customer relationships, driving brand loyalty and maximizing customer engagement. . I am an Enthusiastic Customer Service Professional/sales executive with vast experience in telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experiences a well-rounded virtual assistant. Responsible and dependable Customer Service analyst possessing effective time management skills, adaptable to meet my employer’s time zone. I am vastly experienced in telemarketing and sales. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business.