Dynamics 365 Customer Service Troubleshooter

Hello there, I have extensive experience with Dynamics 365 and can provide robust solutions that are tailored to your specific business needs. I am skilled at troubleshooting, customisation, and integration, ensuring that everything runs smoothly. My expertise in Power Platform, Azure, and data migration ensures a holistic approach. With a solid understanding of Dynamics 365 architecture, I deliver high-quality solutions within the specified 1- to 3-month timeframe. How can I help you further? My skills and expertise include the following: Implementation, migration, integration, customisation, etc. Dynamics 365 for sales, customer service, marketing, field service, and project service automation. consulting, customisation, and custom add-ons. data migration and integration services. On-prem to online conversion, portal development (Microsoft Dynamics Portal). Custom portal development (.NET, HTML, CSS). Dynamics CRM workflow, business process workflow, Microsoft workflow. Mobile App Development (CRM as a Backend). Let us work together to create a successful project that meets and exceeds your expectations. Best Regards, Imtiyaz JN

As a seasoned freelancer with extensive experience as both a Delivery Head and an Office365 Consultant, I believe I would be the ideal candidate for your Dynamics 365 project. My deep understanding of Azure and the Power Platform equips me with the skills to configure and customize entities, workflows, forms, and reports - essential functions for your role. I've not only integrated Dynamics 365 with other systems but also managed complex data migrations, ensuring a seamless transition and minimal disruption in business operations. Drawing on my background with AI capabilities like Azure OpenAI and Cognitive Services, I can resolve issues related to Case Management, Knowledge Management, and Service Level Agreements (SLAs) intelligently. My experience with SQL Server and .NET guarantees that my troubleshooting skills are top-notch- meaning any existing issues within the module will be efficiently addressed. Lastly, my leadership experience as a Delivery Head complemented by my passion for technology-driven transformation means I bring more to the table than just problem-solving skills. I assure you not only high-quality solutions but meticulous project management throughout from start to completion. It would be my honor to contribute to your team's success.

With over 9 years of experience as a certified Microsoft Dynamics CRM developers, our team is well-equipped to address your need for a Dynamics 365 Customer Service Troubleshooter. Here's how our expertise can help: We excel in identifying and resolving existing issues within the Customer Service module, ensuring seamless operations. Our team specializes in resolving issues related to Case Management, Knowledge Management, and Service Level Agreements (SLAs), enhancing the efficiency of your customer service processes. Leveraging our strong understanding of Dynamics 365 architecture and customization, we customize entities, workflows, forms, and reports to align with your business needs. We seamlessly integrate Dynamics 365 with other systems and manage data migration, ensuring a smooth transition and data accuracy. With excellent communication and collaboration skills, we ensure transparent and efficient project management, keeping you informed every step of the way. To better understand your specific requirements, could you provide insights into any critical issues you're currently facing within your Dynamics 365 Customer Service module? Let's schedule a meeting for a deep discussion and explore how we can move forward together to create a cutting-edge CRM solution tailored to your organization's requirements. Rate and timeline will discuss. Best regards,

With my extensive background in network engineering, I’m well-equipped to handle the intricacies that come with being a Dynamics 365 Expert. My knowledge and experience aren't only limited to managing Cisco equipment and operating systems like Windows 2022 and Linux/ubuntu/debian, but extends to other Microsoft systems as well. Over the years, I’ve honed my abilities to troubleshoot and resolve issues efficiently. Given this opportunity, I feel confident that I can transfer these skills toward troubleshooting within the Dynamics 365 customer service module. Navigating through complex issues related to Case Management, Knowledge Management and Service Level Agreements (SLAs) is something I thrive in. I understand that these components are vital to ensure smooth operations for your business and can guarantee my ability to solve them without delay. Power Platform and Microsoft Azure also aren't foreign territory for me - I’m adept at integrating Dynamics 365 with other systems effectively. What sets me apart is my knack for identifying problems precisely and coming up with creative solutions that produce desired results swiftly. As a skilled communicator, I value clarity in instructions as well as efficient reporting along the entire project timeline —something I am certain will be invaluable in this role.

Hello, I hope this message finds you in good health. I introduce myself as PartnerHelper's President, my name is Claudio Jaramillo and I'm enthusiastic about the opportunity to convey our interest in the project you've recently posted on Freelancer. Boasting a proven track record of over 15 years in Microsoft Dynamics 365, Power Platform, SharePoint, Azure, and Office 365, our team comprises certified experts proficient in various Dynamics 365 modules. Having successfully delivered over 100 projects, our commitment to quality and meticulous attention to detail set us apart. We are confident in our ability to not only meet but exceed your project requirements. Additionally, our team is fluent in both English and Spanish, facilitating seamless communication. Our experience spans full life-cycle Dynamics 365 projects for US and foreign-based companies. We specialize in a range of activities, including business analysis, GAP Analysis, solution design, solution architecture, plug-ins, workflows, views, reports, dashboards, business processes, historical data conversion & migration, among others. To delve deeper into your project requirements and explore how PartnerHelper can add significant value, we propose scheduling a meeting. Our team is available from 9 AM to 5 PM EST, Monday to Friday. This meeting will be led by one of our PartnerHelper consultants, please let us know a date and time that suits you best. Best regards, Claudio Jaramillo

With over 7 years of experience in Microsoft Dynamics development, I have honed my skills in troubleshooting, customization, and integration to meet diverse business needs. I have a strong understanding of Dynamics 365 architecture and have successfully resolved issues related to Case Management, Knowledge Management, and Service Level Agreements in previous projects. My proficiency in configuring entities, workflows, forms, and reports has enabled me to deliver high-quality solutions efficiently. I am well-versed in Power Platform and Microsoft Azure, allowing me to seamlessly integrate Dynamics 365 with other systems and manage data migration effectively. My problem-solving skills and analytical mindset have consistently contributed to the success of projects. I am eager to discuss how my experience aligns with your project requirements and how I can contribute to its success. Please let me know a convenient time for a call to further discuss my qualifications and the project details. Thank you for considering my application. I look forward to the opportunity to discuss how I can add value to your team.

Hello Vidisha, I am a Dynamics 365 technical consultant with six years of experience in Dynamics 365 and a total of more than eleven years of experience with Microsoft technologies. You are looking for an expert to fix the customer service issues. Upon the first look, I feel confident about getting it done because I have hands-on experience in configuring and customizing the customer service module of Dynamics 365. Experience: Great experience in configuration, customization, custom workflow and plugin development, customization using JS, Power automate, and data migration. Worked on more than 5 projects in the customer service module of Dynamics 365 where I have configured email to case process and other functions like routing rules, SLA and knowledge management. Feel free to contact me if you want to discuss more on this. Thanks, Pradip