Give me a kick start with trac.edgewall.org

I have installed <[login to view URL]> on my server and now I need someone to give me some explanations about.. We want to use it to handle our small software development proces and would like our customers to post issues and enhancement requests.... 1) how can I modify design / integrate design 2) how does the administration (new projects, users, etc..) work 3) explanation of general features - what can be done - best practices.... I think 30 to 60 minutes on icq are enough.. I would like to start in about 2.5 hours.. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request. 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). ## Platform trac