We are looking for predictive dialer for inbound and outbound canpaingns with asterisk as base.(Suggestions are welcome)
It should work as Software As A Service(SAAS)
It should be very user friendly even non programmer can also handle the operations of the dialer(MUST), and record calls
It should also have features like report generation, call Transfer to extn's, Live call barging, Blocking phone no. of calling customer if needed.
It should also come with integrated crm for sales, customer service and admin for creating users payment, report generations etc.
we are looking for experienced people who have done it earlier as well