I am looking for a call center partner. Here is what I need:
We offer recruiting/consulting services for our clients. For an offering for our clients, we need short, phone based surveys given to people in their industry. I am looking for a call center partner who can:
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*use our list of about 8 questions (all but 2 of the questions are multiple choice, 2 questions are open ended)
*use our list of people to call
*contact the people on the list until we get 100 completed surveys
*record all calls where the survey is completed, and display the link (mp3 ideally) to the calls on my portal so I can access the links to listen later.
*As your caller is receiving the client answers, input the answers into our online database
Note: we provide the names and phones to be used for contact. All contacts are in the USA and will be done during regular USA working hours. You are NOT qualifying anyone nor selling them anything. You are giving them a short 8 question survey which averages about 2-3 minutes. They do not need to see anything or sign anything or be online. It is just a simple anonymous survey that you are giving and recording the answers.
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This is the scenario we need for each of our new client contracts, and we estimate that we will have 2-3 new contracts per week, each of which will require 100 completed phone surveys with the same requirements as above.
Does this sound like the type of project that you can do?
If so, can you send:
A voice sample from 1 or 2 of your callers
An imagine of the type of dashboard I could access to listen to the calls after they have been completed
An idea of your pricing for this type of project
I prefer to work via email at first. If it looks like we are a good potential fit, we can arrange a Skype call.
Budget amount set is PER PROJECT. We anticipate 2-3 of these projects per week.
Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support.
At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest.
Votiko provides the range of services:
Outbound call Center Services
The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions.
- B2B & B2C Lead Generation Services
- Telemarketing Services
- Market Research & Surveys
- Collection Services Inbound Call Center Services
The center that is being dedicated to handle inbound calls or receives a number of calls from customers via phone is termed as Inbound Call Center.
Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue.
- Inbound Sales Services
- Interactive Voice Response (IVR Services)
- Enquiry Handling Services
- Help Desk & Technical Support Services
Whichever you choose, we will do our best!
Glad to meet you at Freelance.
Votiko team
My mantra speaks to being good at what i do which gives me more time to do other things. What does this mean for you?, my team will be able to finish the project with enough time while giving you quality service.
Thank you
good evening ,
my name is steven ,i speak the queens english after living in london for 30 years .
i am now based in cali colombia .
my thoughts for this are .5 people 4 complete surveys a day one every two hours .but if we finish sooner you can reward us with anything of your choosing ..my other main concern will be the vetting and the standard of the surveys . i can provide 2 or 3 voice tags to my staff and i can save all call to mp3 and give you link to all recorded complete surveys
we start on 750 dollars a week .to be increased to 1000 a week upon proven results after months trial
that gets you 5 english speakers to work for 9 hours a day 1 hours break .to push hard to get the quality surveys .
my background is sales ..mortgage .merchant banking ,solar .
my goal is to have your 100 filled in surveys by the end of the working week ,monday to friday ,we have the staff and the ablility to accomplish this and build a strong working relationship .
i hope you give me the chance to impress .
p u r o r e s t r e p o at cold mail . commings .