Customer Service Representative (Email and Facebook)

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM

Dear Sir/Madam, We can help you with nest email and facebook support for 24/7. we are expert in telemarketing and support. Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services The center that is being dedicated to handle inbound calls or receives a number of calls from customers via phone is termed as Inbound Call Center. Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at Freelance. Votiko team

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have completed many Website Management / Customer support/ System Admin/ server Administrator/ web research/data entry/ General Admin and marketing project. I am 100% able to do your project. Sincerely, Tarikul Islam

Hello Dear sir how are you hope you are well Dear sir I will do this job for you and I will charge $250 monthly if you want me to hire for your job then contact me soon thanks

Hi, I would love to do the job for you. I work as an admin for a poker game for 3 years, therefore I have a lot of experience with customer support. Please feel free to contact me! Best regards, Ays

Hi, It's so nice to connect with you, and I would like to help you! I would love to work with you on this project. My name is Olatunji (you can call me Teejay) and I am a native speaker of English. I have the empathy to deal with customers and the requisite temperament to answer their queries politely and on time. My English is impeccable as well with no grammatical flaws or syntax errors. This I believe make me a prime candidate for this job. You can check my feedback on this site, as well as sample articles I have written in the past. We can always discuss more on your project to flesh out what's required and how to proceed further. Hope to hear from you soon. Thanks and do have a lovely day.

Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with internet marketing, affiliate marketing, ZenDesk and Kayako, WordPress, Social Media and I have a basic understanding of HTML. I understand the importance of customer service as this sets future business in place and represents the establishment. I'm very responsible, reliable, quick, friendly, polite, accurate, flexible and consider myself as a problem solver. I pay strong attention to detail and understand the importance of being responsive. I have experience in working from home and understand the importance of reliability, I have a reliable internet connection, and Skype . I can proudly assure to give my absolute best in combining all elements of my knowledge. Thank you for your consideration.

Hello, Experienced VA with 3 years solid experience in customer support. Please check my portfolio for screenshots of back ends related to customer support and web store management. Looking forward to hear from you. Warm regards, Algie

hi, I'm not from Uk,but from Lithuania,Europe. Hope that it's still ok to make a bid ;)

Hi, Good day to you. My name is Vindhya and I'm a Social Media Marketing expert with very good reviews in Freelancer.com. I’m a proactive, organized, reliable communicator via email as well as over the phone and live chat. I have a fast internet connection as well as super quality telephone as well as high level of English knowledge. l have worked in Sri Lanka Telecom as a customer relationship executive for more than five years. With my broad background of experience, I am confident that I am a competent candidate for the position. I am also can do good job in multitasking under pressure. I am also among those selected to help train new customer service staff. I’m familiar support desk software, CRM systems, team collaboration & chat systems currently being used to handle customer queries. Also I have a sound technical knowledge as well. I will achieve the target you set on me for this project for the budget amount I have mentioned in the bid. However If you need me to adjust the time and the budget I would do accordingly. I'm available online on freelancer.com and looking forward to discuss further about the project. Also please let me know if anything additional needed to secure this bid. I'm very much looking forward to working with you on this project. Best Regards, Vindhya.

A proposal has not yet been provided

I take only those project that I can do professionaly

Good Day ! I am offering my services for the said job. I have an experience of 3 years in customer service domain. Currently I am working as a Mechanical Engineer in Saudi Arabia and have plenty of time to serve as Customer Service Representative for you. My spare time matches exactly with the time zone require to execute this task. I can manage my time easily. Provided that I have acquired 7.5 bands in IELTS. Appeared on 19th may, 2016. You can visit my profile and should you think of me a suitable candidate for this job, I am available 24/7. Thank you in anticipation. Best Regards, Muhammad Sohaib.

Profile Summary- 1. Expert in listening and resolving problems. 2. Expert in working pressure situations. 3. Proficient in delivering high quality result. Personality Traits- 1. Ability to work accurately and pay attention to details. 2. Capable of grasping new concepts quickly. 3. Accurate and precise in all projects and assignments. 4. Analytical and problem solver. Experience 1. Tech Globe BPO (July 2015- December 2015) Data Entry Expert 2. Convergys Services Pvt. Ltd (Jan 2016-July2016- 6 months) EE/ TMobile UK process, Technical Services Officer, UK based 3. Printers Tech. (August 2016- October 2016) USA Based Process- Tech Support Education Bachelors In Engineering (Computer Engineering), 2011-2015

although i'm not a native english speaker, but my english is very good and soon i'm going to have IELTS Certificate. ------------------------------------------------------- i'm the right person for your job ! , i'm online 12-16 hours a day ! my internet speed is very good, I can respond to customer inquiries in a timely and professional manner, through a ticket-based support system, and chat support. Investigate written inquiries/issues and respond/resolve accordingly. Perform data entry and order processing functions. Prepare and submit timely, accurate reports to supervisors/managers on a daily basis. Provide information to customers on account status, transactions and billing issues Report suggestions. please send me more details via chat, regards

I have been working as a customer service representative for more than 5 years over phone for canadian companies as well i have been promoted for a supervisor role i have been working using both languages english & french i can speak english & french as a native & of course arabic also i have been working as a medical representative for a while i went to india to work in sutherland global services chennai & i worked there for 8 months

Hi, I would be best suited for this project as I have great experience in using Facebook. I personally started a tropical fish keeping group called UK Aquatic Fanatics on Facebook and now we have over 5,000 members from all over the world so the Facebook group has now expanded to a YouTube channel also. I am based in Peterborough, UK with perfect spoken and written English. Price is certainly negotiable as I would love to help you and your business thrive on Facebook. I would make several posts daily to have your customers interacting with the page so it will gain new traffic and customers. Hope to hear from you shortly. Best Wishes Iain Mortlock

I will be able to do this task

Hello, My name is Catherine. I am very much interested with the job and can start working right away. I can work in your timezone and I have a good internet speed. I studied Communication at Far Eastern University.  In my 4 years of my experience in a call center industry (officed based) and 1 year as a freelancer. I was always cross-trained for handling email and chat support. I undergo for a training.  I worked as a customer specialist and technical support in a telecommunication company in US (Comcast) and Canada (Bell). I worked also in NetSpend. A prepaid debit card company in US. I am an account specialist that manage customer's account. I used to be an hr executive in American Income Life. I am responsible for interviewing applicants in US over the phone and invite them in an onsite interview. Moreover, I also need to send an email to the potential applicants and also respond to their queries as quickly as possible.  I handled an Australian clothing company as a personal/virtual assistant. I have experience using: -Netsuite -Shopify -Groovehq -Zendesk -Luckyorange My Best Practices:  -I handle my client’s business like my own. Their loss is my loss. Their success is my success.  -Put integrity at its best  -Ensure confidentiality, privacy and respect  -Client satisfaction guaranteed  -Very optimistic person  -Reliable and dedicated at all times  Thank you and looking forward to hearing from you!  Sincerely,  Catherine

With 5 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have combined experience of five years working with USA, Canada, UK and Australian customer service. In this 5 years I have 2 years or experience working as a freelancer for USA based company Customer support. I see your vacancy as a unique opportunity to work for a company that prides itself on its staff development and provides its employees with a supportive working environment. If you require any further information from me, then please get in touch. In any event, I look forward to hearing from you as the recruitment process progresses.