Hello,
How are you doing today?
I'm Adeola, an experienced customer service representative for 3+years now, with experience in voice, chat and email support, I speak and write English fluently.
I understand how to provide positive, timely and attractive service to customers on a consistent basis, whilst ensuring their experience is a positive one.
I will manage customer queries and ensure high levels of customer satisfaction, build relationships with new clients, answer all customer inquiries in a timely and professional way.
I will keep track of customer inquiries and follow up on customer requests with appropriate solutions.
My approach to customer complaint is to actively listen to the customer, clarify the root problem, apologize for the inconvenience with empathy and provide a resolution to resolve the problem quickly.
I possess good problem-solving and organizational skills, and I am also customer focused.
I am available from Saturday - Thursday(9am - 5pm). I guarantee I will do an excellent job for you as my primary focus is perfect job execution for my clients. I am focused in my work, reliable, efficient, and capable of handling this task.
Do message me now to get started.
Warm Regards,
Adeola