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Customer Service Phone Support

$30-250 USD

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Veröffentlicht vor 5 Monaten

$30-250 USD

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Project Title: Customer Service Phone Support Industry: Retail Expected Volume of Calls: Low (less than 50 calls/day) Level of Customer Service Required: Basic (Answering calls and taking messages) Skills and Experience Needed: - Excellent phone etiquette and communication skills - Ability to handle a low volume of calls effectively and efficiently - Strong customer service skills, including active listening and empathy - Proficient in taking accurate messages and relaying information promptly - Basic knowledge of the retail industry and common customer inquiries - Ability to handle basic customer complaints and provide appropriate solutions - Reliable and punctual, with a strong commitment to meeting customer service goals - Familiarity with customer service software or tools for recording and tracking calls - Ability to work independently and follow established customer service protocols Note: While this project requires basic customer service skills, candidates with previous experience in retail or phone support roles will be given preference.
Projekt-ID: 37562340

Über das Projekt

42 Vorschläge
Remote Projekt
Aktiv vor 4 Monaten

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42 Freelancer bieten im Durchschnitt $149 USD für diesen Auftrag
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Hi There, Thank you for considering our services for your Customer Service Phone Support project in the retail industry. We understand that you require a team with excellent phone etiquette and communication skills to handle a low volume of calls effectively and efficiently. Our team possesses strong customer service skills, including active listening and empathy, which are essential for providing a satisfactory customer experience. We are proficient in taking accurate messages and relaying information promptly, ensuring that no important details are missed. With our basic knowledge of the retail industry and common customer inquiries, we can handle basic customer complaints and provide appropriate solutions. Our team is reliable and punctual, with a strong commitment to meeting customer service goals. We are also familiar with customer service software or tools for recording and tracking calls, which will enable us to maintain accurate records and ensure efficient follow-up on customer inquiries. While this project requires basic customer service skills, we have team members with previous experience in retail or phone support roles, giving us an edge in understanding the specific needs and challenges of the industry. Please note that this is a placeholder bid, and the exact price and timeline will be determined after further discussion. We would be happy to discuss your requirements in more detail and provide you with a customized proposal tailored to your specific...
$140 USD in 15 Tagen
5,0 (36 Bewertungen)
7,0
7,0
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Hello, Greetings! I have read your project description and am confident that I can complete this project to your satisfaction. However, I do have a few queries. Please leave a message in the chat so that we can discuss these and I can also share my previous work that aligns with your requirements. Thank you for your time! I look forward to hearing from you soon. Best Regards,
$250 USD in 4 Tagen
5,0 (26 Bewertungen)
6,2
6,2
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$30 USD in 7 Tagen
5,0 (3 Bewertungen)
4,2
4,2
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Hi, how are you? I go through the description and read it carefully, I know exactly what you are looking for. I have 5+ years’ experience in these skills eCommerce, Sales, Phone Support and Communications. I have some question about this job, Please start chat, so we have detail discussion about your task. Thanks! Umair
$250 USD in 5 Tagen
5,0 (2 Bewertungen)
2,6
2,6
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Hello, I hope this message finds you well. I am writing to express my interest in the Customer Service Phone Support project you have posted. With my strong background in sales and eCommerce, I am confident in my ability to provide excellent phone support for your retail business. I have a proven track record of delivering exceptional customer service and handling a low volume of calls effectively and efficiently. I possess excellent phone etiquette and communication skills, allowing me to engage with customers in a professional and friendly manner. My active listening skills enable me to understand customer inquiries and provide accurate and prompt responses. I am also adept at handling basic customer complaints and providing appropriate solutions to ensure customer satisfaction. I am reliable, punctual, and committed to meeting customer service goals. I am familiar with customer service software and tools for recording and tracking calls, which will allow me to maintain organized and detailed records of all interactions. I am confident that my skills and experience make me the perfect fit for this project. I am happy to provide you with a sample of my work or answer any questions you may have. I kindly request that payment is made only once you are completely satisfied with the work provided. Please initiate the chat so that we can discuss the project in further detail. Sincerely, Abrar
$100 USD in 7 Tagen
5,0 (1 Bewertung)
2,4
2,4
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My name is Muhammad and I am excited to help you with your project title of Customer Service Phone Support for your retail business. I have extensive experience in communications, sales and customer service which will make me the best fit for this job. With my skills in communications, sales and customer service, I am confident that I can provide excellent phone etiquette and communication skills necessary to handle low volume of calls effectively and efficiently as well as provide customer service justice necessary to meet your needs. I am also reliable and punctual with a strong commitment to meeting customer service goals. Additionally I have familiarity with customer service software or tools for recording and tracking calls which would be useful for this project. I would love to discuss further how my skillset would be best suited for your project please feel free to reach out if there is anything else you would like to know or discuss regarding this project!
$35 USD in 1 Tag
5,0 (1 Bewertung)
0,9
0,9
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Hello Richard L., I am Kazi R., an eCommerce professional with 3 years of experience. I have carefully read the requirements for the Customer Service Phone Support project and would like to propose my solution. To effectively handle the low volume of calls, I will ensure excellent phone etiquette and communication skills. I will actively listen to customers, show empathy, and provide accurate information promptly. My knowledge of the retail industry will help me address common customer inquiries and handle basic complaints with appropriate solutions. I am reliable, punctual, and committed to meeting customer service goals. I am familiar with customer service software and tools for recording and tracking calls, ensuring efficient management of customer interactions. I would like to connect with you in chat to discuss your project further and provide my portfolio. I believe that my skills and experience make me a strong candidate for this project. Regards, Kazi R.
$30 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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I am well-suited for your Customer Service Phone Support project in the retail industry. With excellent phone etiquette and a background in retail, I possess the necessary skills to handle low call volumes efficiently. My commitment to customer service goals, combined with active listening and problem-solving abilities, positions me as an ideal candidate. I am ready to contribute to your team's success and ensure positive customer interactions. Best regards, komal
$240 USD in 5 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Hi, how are you? I read your project details and really interested in this project. I am full stack developer having a 5+ year experience doing similar jobs regarding to these skills Communications, eCommerce, Phone Support and Sales. Please start the chat, I know exactly what u are looking I done similar many projects in past. I want to ask few questions, Please start the chat so we can have detailed discussion and finalize the timeline and budget. You can check my portfolio as well: https://www.freelancer.com/u/Sidrairfan078 Thanks! Sidra
$155 USD in 8 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Hi there! I'm Aliyu Nafiu and I'm a graduate of accounting with the experience and knowledge of practice of international financial reporting standards. I have an extensive background in private sector where I worked as an accountant assistant for 6 years. From my experience, I know how to effectively handle a low volume of calls effectively and efficiently while providing excellent phone etiquette and communication skills such as active listening and empathy. I'm also proficient in taking accurate messages and relaying information promptly while having basic knowledge of the retail industry and common customer inquiries. Additionally, I have reliable and punctual character along with strong commitment to meeting customer service goals. With this combination of skills, I'm confident that I can provide the required customer service for your project. Please let me know if you're interested in hearing more about my qualifications or would like me to send you more information? Best regards, Aliyu
$140 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
Avatar des Nutzers
Hey Richard, I hope this message finds you well. I came across your project for customer service phone support and I would love to assist you with it. Based on your project description, I understand that you are in need of someone who can handle a low volume of calls effectively and efficiently. With my excellent phone etiquette and communication skills, I am confident in my ability to provide top-notch customer service. I have a strong background in sales and eCommerce, which has equipped me with the necessary skills to handle basic customer inquiries and complaints. Additionally, my experience in taking accurate messages and relaying information promptly will ensure smooth communication with your customers. I am committed to meeting customer service goals and will only ask for payment once you are completely satisfied with the work. Please initiate the chat so that we can discuss the project further and get started. Best regards, Amir
$140 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Hello there! My name is Gregory and I am part of the ecommerce team at eFreelance. We understand that you are looking for someone to help with your project of Customer Service Phone Support and we believe we are the perfect fit for the job. With over 15 years of experience in the tech industry, we have the skills necessary to provide excellent customer service while handling low volume calls effectively and efficiently. We specialize in ecommerce, backend development (Node.js, Laravel, Python, PHP), frontend development (React.js, Angular.js, vue.js), mobile app development (Native IOS, Android), databases (MongoDB, MySQL), cloud development (AWS) and frameworks (Laravel, CakePHP). Additionally, our team is available for consultation regarding customer service software or tools for recording and tracking calls. If you would like more information or would like to discuss this project further please don't hesitate to reach out to us directly! We look forward to hearing from you soon!
$100 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Hello there! My name is Martha and I am the founder of ZENBYT Private Limited. We specialize in mobile applications, websites, digital marketing and game development. I understand that you are looking for someone to provide customer service phone support for your project and we believe we are the best fit for this job. We have an experienced team of developers who are up-to-date with the latest mobile technologies and trends. Additionally, we offer a comprehensive suite of services from app strategy and consulting to design and marketing. We have a proven track record in delivering high-quality apps that meet our clients' needs and exceed their expectations. Additionally, our team is always on standby to provide support should any issues arise during the project's development phase. Additionally we pride ourselves on 100% completion rate which makes us stand out from rest of the competitors. If you are interested in our services or would like more information about us please don't hesitate to contact us directly! We look forward to hearing from you soon!
$145 USD in 5 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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I make sure your work is done by me properly you can take a chance on me i am very tankful to u thank u??
$140 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
Avatar des Nutzers
Hello! I'm Zakhe, and I'm excited to learn more about your project for Customer Service Phone Support. As someone with extensive experience in phone support and retail industry, I believe I am the best fit for this project. With my extensive training and skills in customer service, active listening, empathy, taking accurate messages and relaying information promptly, along with knowledge of common customer inquiries and ability to handle basic customer complaints, I am confident that I can provide the highest level of customer service required for your project. I have been working as a phone support before, with a low volume of calls. My commitment to customer service goals is strong as well as reliability in meeting them. I also have active listening and empathy skills which will be extremely useful for this project - especially when dealing with customers' queries regarding customer service software or tools for recording and tracking calls. I would love the opportunity to discuss more about the project with you if given the chance! Please feel free to contact me if you have any additional questions or would like me to provide any additional information or references about my skillset or previous work
$140 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Hello there, I am a certified and experienced Customer Service Agent with years of experience. I will like to discuss more with you so we can discuss further. Best regards. Blessing
$140 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
Avatar des Nutzers
Hi there, Hope you are doing well. I am writing to express my strong interest in the "Customer Service Phone Support" as advertised. With a proven track record in managing and optimizing online marketplaces, including eBay, Amazon, and WooCommerce, I am confident in my ability to contribute effectively to your team.
$200 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0
Avatar des Nutzers
❤️❤️❤️Full Stack Developer❤️❤️❤️ ⭐ Hello, How are you? ⭐ I am a passionate professional Full-Stack developer who have rich experiences and high skills in WEB & MOBILE & AI/ML. I have built similar project to yours using Sales, eCommerce, Phone Support and Communications. I can show you my past works if you want. I am sure I am the best matched with your project and I can be powerful addition to your project. I will do my best for project to fulfill the demand and build a successful product for you with my high skills, This is my Goal! If you award me, I can make perfect result in your timeline according to your requirements. My Skills: ★WEB - Frontend: PHP, HTML, CSS, Javascript, Laravel, Angular.js, React.js, Vue.js, CMS - Backend: Node.js/Express, Django/Python(Flask), ASP.NET/C#, Ruby on Rails ★MOBILE - Native & Hybrid: Android, iOS/iPhone, Java, Kotline, Objective-C, Swift, Flutter, React Native, Cordova ★DATABASE & Cloud Platform - Firebase , AWS - MySQL/NoSQL, MongoDB - Github, Social API - Payment Gateway Intergration - Chat , Video Streaming - ChatGPT, OpenAI, chatbot Ready to work for you now. Please feel free to message me and start your project with me. Thank you and regard.
$155 USD in 3 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Hola, soy Moni. Poseo amplia experiencia en las áreas requeridas para llevar a cabo este proyecto, he liderado equipos de venta y atención al cliente. Me desempeño de manera independiente como consultora de ventas y redes sociales, por lo que manejo herramientas tecnológicas para el desempeño cabal de estas funciones.
$230 USD in 5 Tagen
0,0 (0 Bewertungen)
0,0
0,0
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Not only do I possess the necessary skills and knowledge for the project, I also possess desirable experience in the customer service industry
$140 USD in 7 Tagen
0,0 (0 Bewertungen)
0,0
0,0

Über den Kunden

Flagge von UNITED STATES
Katsina, United States
0,0
0
Zahlungsmethode verifiziert
Mitglied seit Dez. 18, 2023

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