Customer Service & Back Office Support

Hello I have read your requirements and ready to start ASAP. If you have any questions please let me know. Regards, Ali

*********** Summary *********** With 10 Years of Experience in Software Testing / QA & Customer Service Support Representative,I have Proven Track record in - ERP (Hospital Management System) Health care systems. - Mobile Application(s). - SAAS Applications - E-Commerce Web Applications. - Travel Industry Applications. - Financial Accounting Applications. - POS Applications - Document Management System(s) - CRM Applications - Customer Service & Back office Support. *************************** Devices & Connectivity *************************** Following devices & Connectivity for Communication readily available 1)- iPhone 2)- Android 3)- iPad 4)- Internet Connection 5)- Skype 6)- Email 1)-Online Support i.e. via Phone Calls, Email correspondence, via SKYPE, Team Viewer session, Mikigo Session 2)-Managing Online Change Request queries and new requirements arose from different clients. 3)- Perform Software Testing / Regression Testing of newly Release of software. 4)- Provide Technical support to client side regarding ERP/Web based software configuration & Controls. With all capabilities I am best fit for this Project. I am keen to work with you on this Project. Looking forward to hearing a positive response from your side. You can reach me via Skype [ medix001] for further discussion / Interview. Regards Waleed

A proposal has not yet been provided

A proposal has not yet been provided

Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are an outsourcing call-center. Our team has a great experience in telesales and customer support. Our agents have fluent English, Russian and Ukrainian. We use individual approach for every customer. Each agent passes 3 stages of testing before the admission to the first call. The average typing speed of our agents is at least 150 cpm. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. We can propose you services of our agents, who are able to provide your customers with the high level of support. All our agents have perfect communicational skills, they know how to cope with different issues. Our company had experinece with Apple devices. Also we had experience with Epson printer support more than half a year. Our call center works 24/7 and we are able to make and receive more than 1,000 calls per day. By this moment we have been providing call-center services for 3 years. I'm looking forward for your response. Please, feel free to contact us on skype: moveup.5

I would like to work with you. Helping support for the application. I could also help with other languages in case it ia necessary. My proposed rate is 15/h. Pedro

Hello, I am here with good communication skill and good command on similar kind a task. I have worked on similar project and have completed successfully. Waiting for your prompt response. Thanks & Regards, Hiren.

I've been a customer service agent for 7 years. I've underwent British, American and Australian accents. Notably, I've worked for companies like Lycamobile, Telstra, AT&T in technical and non-technical projects. I've handled sales, technical, non-technical, quality checking, and multiple other streams in this field. Won the best team player and employee awards for 3 years consecutively and was selected as a Subject Matter Expert and then a Trainer. I've trained about 300 candidates so far in multiple projects and they are still the best performing customer service agents on the company. I love customer service and talking with people. I can be the best fit for the job proving to be reliable, efficient and fast at what I do. I'm also proficient in Microsoft Office Tools if that is required. I've worked in EST, and CST time zones and very flexible with shifts.

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Hi, We have a center with capacity of 25 available 24x7 and flexible hours. Do let me know if you are interested to work with us for your process. we will be extremely cost effective with our onshore , near shore and offshore location services. Advantageous : 1. Cost effective. 2. Flexible hours, does not have to be full time. 3. 24x7 Availability. 4. Global delivery model. 5. Easy to ramp up on demand. 6. 100% commitment and on time delivery. 7. Less people dependent more process oriented. 8. Escalation Point of contact. Please get in touch to discuss more. Bid amount is indicative only. thanks Sud

We wish to signify our interest in offering our call center services. My name is Michelle Velarde and I'm the COO of Your Virtual World. Our call center is located in the Philippines and we have 50 available experienced agents. We offer inbound and outbound call center services, data entry and data processing services, back office outsourcing services, customer support services, inbound reservation support, etc. We assure you that we hire only the best agents after a demanding recruitment process. Hourly rate is $3.5. Once part of the team, our call center agents undergo one-on-one training and a Sales and Customer Service Certification course further ensuring that they are fully qualified and capable of meeting your goals. Our agents carry themselves in a friendly and professional manner projecting only the best image to your clients. We assure that our service will not only be revenue savings for you, but will also show significant improvement in your cash flow.

karlMelendez Customer Service, Sales , Data Entry. I have prior experience in call center settings well informed of the requirements needed for a growing company also read/write and speak English as well as Spanish and consider myself efficient and reliable in everything I do. Open minded you can make me a offer I'm looking for stability and I assume your company wants reliability I believe we could work efficiently side by side looking forward to hear from you.