Zendesk for dummies Jobs

Wir arbeiten mit einem auf ACCESS basierenden Warenwirtschaftsprogramm mit Adressverwaltung. Diese Adressen möchten wir mit Zendesk Sell synchronisieren. Wir haben ein eigenes Warenwirtschaftsprogramm auf Microsoft Access basierend, das eine API zu Zendesk Sell benötigt, um die Konbtaktdaten aus der Adressdaten bank zu synchronbisieren das ist die Software von der wir die Adressdaten in Zendesk synchronbisieren müssen

Du bist deutscher Muttersprachler, geduldig, emotional stabil und belastbar im Umgang mit Kunden - und hast im Idealfall Erfahrung im Umgang mit Zendesk, Klarna und Shopify? Dann haben wir was für Dich! Wir haben mehrere Modeshops in Deutschland, Schweden, Finland und Dänemark und suchen Unterstützung für unseren E-Mail Support. Wir bieten flexible Arbeitszeiten, solange die KPIs erfüllt werden. Zunächst Teilzeit, nach einer erfolgreichen Einarbeitung gerne Vollzeit. Wir freuen uns auf Deine Bewerbung! :)

Ich benötige einen Onlineshop zum Verkauf digitaler Produkte (Software). Der Shop soll auf Basis der Shopware umgesetzt werden. Einem alternativen Vorschlag stehe ich offen gegenüber. Der Shop soll an diverse Drittanbieter wie Zendesk, idealo, Google-Shopping, Patagona, Channelpilot oder magnalister, usw. angeschlossen werden. Die entsprechende Konfiguration soll stimmig umgesetzt werden. Da neben der Software zum Teil auch Produktschlüssel mit verschickt werden soll, benötige ich hier eine sinnvolle Umsetzung. Ich hätte einige Beispiele diesbezüglich, die man persönlich erörtern kann.

Guten Tag, wir betreiben eine Cloudbasierte Software und möchten mit Zendesk ein Helpcenter erstellen. Dieses Helpcenter soll den Kunden bei der Einrichtung der Software helfen. Wir suchen demnach auf diesem Weg eine Texterin oder einen Texter, der uns hier unterstützt. Viele Grüße Andreas Konopka

Create a Blog post template in Wordpress with WPBakery like this with dummies for text, images etc: No left sidebar like in example.

Wir suchen nach einem erfahrenen Kundendienstmitarbeiter mit Erfahrung in der Arbeit mit Dropshipping Online Shops. Wenn du dich bewirbst bitte schreibe blau in deine Bewerbung damit wir wissen das du es auch gelesen hast und erzähl uns von deine Erfahrungen Anforderungen: -Erfahrung in Kunden Support Bereich für Drosphipping Shops -Erfahrung mit Shopify und Zendesk, wenn diese nicht vorhanden ist du aber dir diese Aufgabe dennoch zutraust und schnell lernst ist das auch in Ordnung. Verantwortung: -Beantworten der Kundenanfragen in perfektem Deutsch -Erstattungen gemäß unserer Erstattungsrichtlinie ausstellen -Bei Bedarf erneutes Zusenden der Produkte -Zügiges und genaues Beantworten aller Anfragen -Tägliches kommunizieren mit unserem Support Team pe...

Wir benötigen Unterstützung bei der Entwicklung von eigenen WordPress-Plugins und bei der Anbindung von externen Tools wie LexOffice und Zendesk an eine WooCommerce-Umgebung.

Ich suche eine Person, die mir den Kategegorieimport bei Prestashop per Teamviewer an einem bestimmten Beispiel erklärt. Bei vorigen Projekten hatte ich dieses Problem nicht - hier ist die CSV jedoch anders aufgebaut.

Sehr geehrte Damen und Herren, ich bin derzeit auf der Suche nach entsprechender Unterstützung bezüglich der Einrichtung eines Onlineshops mit Anbindung (zunächst) zu der Verkaufsplattform Rakuten. Im Rahmen meiner selbstä...auf Widerrufsrecht Es wird eine Funktion erstellt, mit welcher Seriennummern von ESD-Produkten erst nach Bestätigung des Verzichts auf das Widerrufsrecht angezeigt werden. Marktplatz-Anbindung Konfiguration einer Schnittstelle zu Rakuten, sodass Produkte zum Marktplatz und Bestellungen in den Shop importiert werden können. Ticketsystem Anbindung des Shops an den bereits vorhandenen Zendesk-Account. Sofern Kosten von dritter Seite anfallen (Lizenzgebühren, Hosting, etc.) werden diese selbstverständlich vo...

Sehr geehrte Damen und Herren, wir nutzen mit unserem Online Support Callcenter am Standort Berlin die neu das Ticketmanagement System Zendesk. () Innerhalb dessen wiederum das sogenannte Online Help Center, welches als Self Servcie Websitezugriff für unsere Endkunden fungiert. Für dieses HelpCenter benötigen wir HTML Programmierleistung (grafische Aufbereitung bzw. Anpassung des bestehenden Inhalts bzw. Erscheinungsbildes mit Cascading Style Sheets (CSS), wie Farben, Grafiken, Schriften etc.) Haben Sie diese Dienstleistung in Ihrem Portfolio oder erstellen Sie nur komplette Websites? Auf welcher Basis könnten Sie uns ein entsprechendes Angebot für diese Dienstleistung erstellen

Hi, ich brauche einen fachkundigen Spezialisten, der mir ein ebook über das Thema: "Fonds" schreibt. Richtung: Fonds für Dummies Also verständliche Erklärungen für "Unbeleckte" Was sind fonds eigentlich welche arten gibt es für wen eignen sich investitionen in fonds welche vorteile habe ich welche nachteile könnte ich haben worauf muss ich achten (checkliste) wie kann ich einen "guten" Fond von einem schlechten unterscheiden in welche branchen sollte ich investieren welche laufzeit ist für mich die richtige wieviel sollte ich investieren .... ,,, Also eigentlich alles was unwissenden hilft um einen guten ersten schritt wagen zu können nach dem lesen sollte der interessent konkret wissen was e...

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...Griff zu bekommen, suchen wir jemanden der leidenschaftlich gerne die Probleme unserer Kunden via Email von zuhause aus lösen kann. Es geht dabei NICHT nur darum "Tickets" zu beantworten, sondern es handelt sich hier um KREATIVE Arbeit bei der du wirklich etwas verändern, bewirken und aufbauen kannst. Zu deinen Aufgaben zählen: 1.) Natürlich die Beantwortung der Tickets bzw. Mails die via Zendesk bei uns reinkommen. Die inhaltlichen Fragen brauchst du lediglich mit einem Makro weiterzuleiten. Falls was falsch abgebucht wurde/ ein Zugang zu einem Seminar versehentlich gesperrt wurde/ versehentlich ein Seminar nicht freigeschalten wurde, bist du dafür verantwortlich dieses Problem rasch, effizient und höflich zu lösen. Du bis...

...upgrade a state-of-the art startup MEMBERSHIP PLATFORM; website, iOS & Android apps, and admin panel. **OVERVIEW** The framework is built in versions that are several years old. For example Node JS 7.10.0 and MySQL 5.7.0. Everything needs to be updated to highest stable version that offers support and packages. For Node.Js that will likely be version 18 or 20 Moreover, this project offers an excellent opportunity for more development. **QUOTE: UPGRADE** -Please provide a quote for upgrade of website, iOS & Android apps, and admin panel. -The Framework described below. -Specify team size and roles. -Time frame for completion. **PLATFORM FRAMEWORK & DETAILS** Framework: React, Node, Express, React Native Frontend: React (webs...

Necesito generar deshboard y gráficos en Power bi desde 4 bases de datos • 1 base de dato en postgresql corporativa en aws • 1 base de datos en sqlserver en un servidor local • Google Analytics • Zendesk Son aproximadamente 50 gráficos personalizados con los que necesitamos hacer algunos dashboard de gestión. Es importante dejar documentado el trabajo y respaldadas las consultas en sql. Indispensable: • Dominio de Power BI • Experiencia previa en la creación de paneles para ejecutivos • Capacidad para integrar datos de bases de datos Indicar los accesos requeridos y los requerimientos tecnológicos para desarrollar el proyecto

NO AUTO BIDS - ONLY ZENDESK PRO! 'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish an...

...designed and optimized for Facebook Messenger. - Functionality: It's primary purpose will be to handle bookings and reservations. - API Integration: I need it to interact with a specific booking platform. Ideal Skills and Experience: - Proficiency in Voiceflow: Must be adept in using Voiceflow to design, develop, and test the chatbot. - Booking System Familiarity: Experience working with booking systems is highly desirable. - API Integration: A good understanding of how to integrate multiple APIs within a chatbot. Your role will be critical in enabling seamless, accurate booking via the chatbot. Please provide examples of similar projects you've worked on. I have already started the voice flow chat bot, I just need it tweaked and then integrated with our FB messenger...

NO AUTO BIDS - ONLY ZENDESK PRO! 'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish an...

...a state-of-the art startup MEMBERSHIP PLATFORM; website, iOS & Android apps, and admin panel. **OVERVIEW** The framework is built in versions that are several years old. For example Node JS 7.10.0 and MySQL 5.7.0. Everything needs to be updated to highest stable version that offers support and packages. For Node.Js that will likely be version 18 or 20 Moreover, this project offers an excellent opportunity for more development. **QUOTE: UPGRADE** -Please provide a quote for upgrade of website, iOS & Android apps, and admin panel. -The Framework described below. -Specify team size and roles. -Time frame for completion. **PLATFORM FRAMEWORK & DETAILS** Framework: React, Node, Express, React Native Frontend: React (website),...

Buenos días, Por favor, OMITIR OFERTAS aquellas personas que NO HABLAN ESPAÑOL y ...código de SAS () a python. El objetivo es realizar el cálculo del gini luego de realizar una regresión logística donde "default" es el target y el resto de variables son la features. La base de datos se llama "" y "df_train_filter_results" contiene los resultado del cálculo del gini para cada variable y "Gini - with missing" es el valor del cálculo. Además, la lista de dummies que se menciona en el código SAS es list_especial_values = [1111111111, -1111111111, 2222222222, -2222222222,3333333333, -3333333333, 4444444444, 5555555555, 6666666666, 7777777777, 3333333200] y debe agregarse al mi...

I'm looking for a skilled developer to integrate Zendesk API with a database and create a system for data calculation. You need to be able to handle form made in PHP. Key Responsibilities: - Utilize Zendesk API to enable ticket creation - Develop an input calculation system that involves complex mathematical operations - Design and code the form and language switcher Ideal Candidate: - Proficient in Zendesk API - Extensive experience in database management - Skilled in developing input calculation systems involving complex mathematical operations

...seeking a Zendesk expert who can take my helpdesk ticketing system to the next level through advanced customization and seamless integration with essential platforms. Key Responsibilities: - Set up Zendesk as a robust ticketing system with advanced customization, ensuring it aligns perfectly with my business needs. - Develop and integrate custom apps and necessary tools for a seamless workflow and enhanced user experience. - Integrate Zendesk with my CRM software, e-commerce platforms, social media channels, and Ring Central. Ideal Skills & Experience: - Proven track record in setting up Zendesk and customizing it to meet specific business requirements. - Proficiency in developing custom apps and integrating them seamlessly with Zendesk. ...

...plugin marketplace, dedicated to providing innovative solutions for e-commerce businesses worldwide. We specialise in developing high-quality plugins that enhance the functionality and performance of WooCommerce stores, empowering merchants to succeed in the digital marketplace. Job Description: We are seeking a skilled and experienced WordPress/WooCommerce Plugin Developer to join our dynamic team. As a Plugin Developer, you will be responsible for designing, developing, and maintaining plugins for our portfolio on the WooCommerce marketplace. You will collaborate closely with our development team to create cutting-edge solutions that meet the evolving needs of our clients. Responsibilities: Develop and update plugins for WooCommerce stores, from concept...

-As discussed, documents to be p...Braintree (ApplePay, GooglePay) & PayPal Notifications: Onsite (web), Push (app), emails using AWS (transmail) email automation, Zendesk and MailerLite Log-in: Site, Google & Facebook Domain name: Ionos (SSL) **THIRD PARTY APPS** -Contabo or AWS server -AWS email -Braintree -PayPal -AWS email automation (all membership emails, notifications, requested reminders etc) -Zendesk (set up by Zendesk specialist in conjunction with web developer; API, macros, articles) -MailerLite (API syncing members for company newsletter) -Admin panel (custom) -Google Developer -Apple Developer -Facebook Developer -Userway (ADA) plug in -A few plug-ins text formatting etc. This project is for hire. Completed project is our intellec...

Creating a specialized chatbot for my growing business operating on WhatsApp is my key focus. I'm looking for a resourceful and experienced professional in the field of AI and chat functionality. Specific deadlines aren't a concern, but quality execution is essential. YOUR PROPOSAL PRICE WILL BE CONSIDERED YOUR FINAL OFFER. Job requirements include: - Expertise in AI-powered chatbot development - Advanced knowledge of WhatsApp's interface and functionality - WhatsApp Business API Experienced Developer - Capable in identifying and scripting for various generalized interactions (as detailed functionality is not predetermined) - Attention to detail to ensure a seamless experience for the user The Three WhatsApp Bots do the following: 1) Chatbot t...

I'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish and English). Need someone to start ASAP.

I need a Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance ...

I'm seeking integration of a basic customer support chatbot that's fully integrated with Zendesk. The ideal freelancer for this project should have significant experience in chatbots and Zendesk integration. Here are my requirements: - The chatbot should focus on handling tickets for complex issues. -the ticket system should generated the response using algorithm - The information from the users should only be used for the duration of the chat and not stored. A developer with expertise in AI, chatbot programming and thorough understanding of Zendesk API would bode well for project realization.

I require an expert with substantial experience in creating custom Zendesk reports to develop a specific report for me. Key Project Requirements: - The primary data to be captured in this report is the response time for customer service tickets. - Zendesk provides an off-the-shelf measure for response time, however this is not accurate. We need to know at any given point in time how long on average, our customers are waiting for a response. This includes, open tickets. so the time needs to be recorded from last interaction as opposed to recording the response time when an update happens. Desired Freelancer Skills and Experience: - Proven experience creating custom reports in Zendesk

I am looking for a ServiceNow expert who can assist with integration development. The main goal of this project is to enhance IT service management (ITSM). We aim to integrate ServiceNow with a variety of systems and applications, specifically Salesforce, JIRA, and Zendesk. This would ideally involve configuring the incident management, change management, and service catalog features of ServiceNow. Key requirements will include: - Strong working understanding of ServiceNow, especially in the areas of incident management, change management, and service catalog - Proven experience in integration development with ServiceNow - Familiarity with Salesforce, JIRA, and Zendesk integration - Ability to work towards the primary goal of improving IT service management effective...

****Apply Only if you are Zendesk certified and have done Ai chatbot in zendesk/ have similiar case study **** Hi have 10 gb of past email conversation data.I want to create ai chatbot on zendesk to automated the support. *Note- you previous project of ai zendesk bot and your zendesk certification apply in you are Zendesk certified and have a case study of previous client for Ai zendesk chatbot.

****Apply Only if you are Zendesk certified and have done Ai chatbot in zendesk/ have similiar case study **** Hi have 10 gb of past email conversation data.I want to create ai chatbot on zendesk to automated the support. *Note- you previous project of ai zendesk bot and your zendesk certification apply in you are Zendesk certified and have a case study of previous client for Ai zendesk chatbot.

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I'm in urgent need of a data analyst proficient in using R Studio for a data analysis and modeling assignment. This task involves creating algorithms using Linear Regression models. I already have my specific dataset for the project which is less than 10,000 records. Ideal Skills for the Job: Data Access and download the study dataset: This dataset is a survey of 2033 residents of Canada was conducted to determine the key factors associated with political engagement. A variety of variables were measured and recorded including some tests they were asked to complete. Below is the data dictionary for the data set. One group of respondents (“Treat”) were given additional education on political matters while the other (“Control”) were n...

I'm in need of an experienced freelancer skilled in utilizing Zendesk's reporting capabilities. The requested task includes generating two specific types of reports on a quarterly basis: - Customer Satisfaction Reports - Ticket Resolution Time Reports Unfortunately, I skipped a crucial question...specific types of reports on a quarterly basis: - Customer Satisfaction Reports - Ticket Resolution Time Reports Unfortunately, I skipped a crucial question about specific metrics related to customer satisfaction reports. Therefore, I'm seeking a specialist who can provide holistic insights on this matter during their engagement. The ideal candidate is someone with advanced understanding of Zendesk platforms, has an analytical mindset, and prior experience related to cu...

I'm in need of an advanced Zendesk expert virtual assistant, proficient in HTML, CSS, PHP, and Python to assist in: - Creation of custom fields and workflows in Zendesk - Set up systems for automatic customer support responses - Streamline ways to prioritize support tickets differently Your responsibilities will include implementing strategies for automatic ticket assignment based on different categories, as well as installing automated follow-up emails triggered by certain actions. Please, when applying, demonstrate your Zendesk proficiency and showcase previous experience with coding in HTML, CSS, PHP, and Python. Similarly, examples demonstrating high proficiency in automating processes and creating workflows will be highly favored. Efficiency,...

...ticketing system from Zendesk into my Shopify store. Here are the specific requirements for this project: - Implementation of Zendesk Integration: You should be proficient with both Shopify and Zendesk. The goal is to seamlessly integrate a ticketing system from Zendesk into our online store. - Task Assignments: The ticketing system should be capable of task assignments. Familiarity with different ticketing system functionalities is crucial for this role. - Automation: The task assignments should be automated based on specific triggers. Your understanding and experience with automation in a ticketing system would set you apart in this project. A successful execution of this project would greatly improve our customer support experience. If yo...

...looking for a CRM software expert to set up a free version of a suitable CRM system for myself and three salesperson. One of this 3 1. Zoho 2. Salesforce 3. Zendesk Key Features Needed: - Contact Management: Maintaining and updating our entire client database efficiently is crucial for the operation. - Sales Pipeline Tracking: We need functionality that helps us monitor our sales process, providing a visual representation of our pipeline. - Email Integration: The system should integrate with our existing email for seamless communication with clients. - Custom Quotation Pricing: We require the ability to quote our services based on square meter pricing. Purpose: - The primary purpose of the CRM software is for accurate sales forecasting. We ...

I'm on the hunt for dedicated and motivated customer service representatives. Here’s what you’ll do: - Answer phone calls and respond to customer emails - Resolve customer complaints with a positive and proactive approach - Utilize customer service software, specifically Zendesk, Salesforce, and Freshdesk Since this role is for entry-level positions, prior customer service experience isn't a must, but it's definitely a bonus. What's more crucial is your willingness to learn, adapt, and contribute to our team's mission by providing top-tier customer service.

I am looking for a skilled Zendesk wizard to take our ticket management to the next level. The main goal of this project is increased efficiency through the optimization of ticket management. That entails a suitable setup of Zendesk 'Automations' and 'Triggers' to meet our needs. Our outbound call center need a more robust system to help automate each ticket. This task is required to be done within 24 hours to the right specialist we hire. Key aspects the project includes: - Zendesk Automations: Establish rules to handle repetitive tasks, reducing the burden on our large team. - Zendesk Triggers: Set up these to craft bespoke customer interactions, improving workflow efficiency. The ideal freelancer would be one who has extensiv...

...offers high school tutoring in different subjects; Math, Science, Language, Business and Economics. The platform should include an interface for a video chat feature, the main mode of interaction between tutors and students. Please see example of website I want to emulate: / Key requirements: Full-Stack Development Skills: Proficiency in both front-end and back-end technologies, especially with PHP, React, , and familiarity with serverless architectures. WordPress and Headless CMS Experience: Strong capabilities in WordPress development (themes, plugins) and experience with headless CMS systems like Sanity for content management. Web Performance and Security: Knowledge of web performance optimization techniques, content delivery networks (CDN), and

I am seeking a skilled professional experienced in setting up Zendesk, as well as providing thorough training on how to use it efficiently. Specifically, you will need to: - Set up Zendesk for our organization (we have an account setup and used - but prob needs to be re-organized). - Provide detailed training on how to use Zendesk Support, Zendesk Chat, and Zendesk Guide. Please note that you will be training a team of less than 10 agents. The ideal freelancer should demonstrate a robust knowledge of Zendesk's features and functionalities, and possess strong communication skills to ensure effective training.

I am in need of an experienced freelancer who can set up my Zendesk account to work with 2 WhatsApp numbers, and each number has 3 agents (total 6 agents , 2 mobile numbers). As I didn't specify any features, I am open to your suggestions on how to streamline our customer support, improve response time and enhance the customer experience. Ideal Skills and Experiences: - Experience in setting up and configuring Zendesk accounts - Familiarity with WhatsApp business integration - Experience with chatbot, ticketing system and knowledge base integration would be beneficial Your application should highlight any previous work related to this area of setup or similar projects that you've completed successfully. Your work experience and detailed proposals are key to ensu...

I am in need of an experienced freelancer who can set up my Zendesk account to work with 2 WhatsApp numbers, and each number has 3 agents (total 6 agents , 2 mobile numbers). As I didn't specify any features, I am open to your suggestions on how to streamline our customer support, improve response time and enhance the customer experience. Ideal Skills and Experiences: - Experience in setting up and configuring Zendesk accounts - Familiarity with WhatsApp business integration - Experience with chatbot, ticketing system and knowledge base integration would be beneficial Your application should highlight any previous work related to this area of setup or similar projects that you've completed successfully. Your work experience and detailed proposals are key to ensu...

I'm looking for an experienced developer to build a basic chatbot for our website, with a particular focus on integrating it with our CRM Zendesk system. The website is with api's to be done here in the document : Requirements: - Development of a basic chatbot dealing with queries and commands using the API's from - Integration of the chatbot with our existing CRM system Zendesk - The chatbot should seamlessly handle customer interactions, redirecting them as necessary based on their queries. Ideal Skills and Experience: - Experience in developing simple chatbots - Proficiency in Zendesk or similar CRM systems - Strong understanding of web-based platforms

I'm in search of a strong customer support representative with hands-on ex...representative with hands-on experience with Amazon, eBay, and Walmart. Key responsibilities would involve: - Responding promptly to customer inquiries - Processing returns and refunds - Navigating and resolving shipping and delivery issues In addition, the ideal candidate should be proficient in using customer support tools like Zendesk and e-commerce tools, as well as Microsoft Office Suite. Your previous experience in these areas will be highly valuable for this project. With your customer support skills and e-commerce experience, you'll help us to build stronger customer relationships, improve our customer satisfaction and spur our growth. When applying, please submit your resume ...

...multiple hats to support our growth, learning new things quickly and bringing creative solutions to the table. This is a fantastic opportunity for someone proactive, eager to take ownership, and make a major impact. Key Responsibilities: Content Creation: Become our product knowledge expert, researching and defining benefits, ingredients, trends, etc. Craft compelling product descriptions, website copy, email campaigns, and social posts Develop a robust, informative blog strategy with engaging articles (experience building similar blog sections a huge plus!) Customer Service Excellence: Provide top-notch support across platforms (Shopify, Amazon, Zendesk/Gorgias/Freshdesk, Live Chat, Social Media) Build relationships with customers, resolving issues creatively and proact...

I am in need of proficient assistance to integrate Zendesk CRM with my existing systems, specifically through API and email. Your main tasks will encompass: - Setting up the default features of Zendesk CRM in absence of specific feature preferences. - Performing API integration for seamless interoperability with our current systems. - Establishing an effective email integration to enhance communication efficiency between the CRM and our other systems. Please note that ideal candidates will have: - Proficiency in Zendesk CRM - Capability in API and email integration - Strong problem-solving skills Furthermore, while not mandatory in this application, showcasing your past work and experience, as well as presenting a detailed project proposal, will be advantageo...

I need the expertise of a seasoned Zendesk designer to modify specific elements of my Zendesk interface. Your primary task would be: • Customizing the colour scheme. The exact colours to implement are still undecided, I'm open to suggestions. • Adjusting the placement of the logo. The precise location is yet to be determined, your professional guidance is welcome. • Working with Font styles to ensure a seamless and aesthetically pleasing user experience. Candidates with a keen eye for design, along with experience in customizing Zendesk interfaces will hold a distinct advantage. It's crucial that your modifications align with an optimal user experience, so a solid understanding of UX practices will be highly beneficial. ...

I am seeking an expert in WordPress website development to design and launch a website for tax filing and consultation services. This project demands proficiency in various areas, and the freelancer should have the following skills and experience: 1. Expertise in Wordpress 2. Experience in integrating plugins for WordPress specifically a payment gateway 3. Familiarity with setting up a support ticket system 4. Knowledge on how to integrate a tax calculator The ideal freelancer should: - Have a strong background in website development, particularly WordPress. - Demonstrate ability to integrate various plugins including payment gateways, support ticket utilities and tax calculators. - Showcase examples of past works similar to this project. As part of the project, I require ...